Protective Services Assistant Director
Old Colony Elder Services (OCES), Brockton, MA, United States
OCES Protective Services Department
is expanding to eleven more towns including Quincy, Braintree, Weymouth, etc. We support older adults and individuals with disabilities by providing vital information and coordination of services. We are seeking a Protective Services Assistant Director to plan, organize, manage, and evaluate Protective Services operations and assigned staff.
What You'll Do
Assure compliance with Massachusetts Executive Office of Aging and Independence (AGE) regulations and Program Instructions
Contribute to the development and implementation of procedures, standards, and guidelines for program/department operations
Provide direct supervision to the Protective Services Program Managers
Ensure program integrity and regulatory compliance
Assist and implement quality assurance systems including case reviews and other designation requirements
Participate in the planning and execution of comprehensive staff development and training programs
Advise and consult with other management staff from various disciplines on a regular basis
Represent OCES at external meetings and participate in public outreach/education activities and events
Support recruitment, onboarding training and performance evaluation processes
Provide coaching consultation and guidance on complex or high‑risk cases
Ensure adherence to documentation standards
Serve as the primary liaison for the District Attorney’s office, health care system, and legal entities
Other duties as assigned
What You'll Bring
Bachelor's degree in social work or related field, Master's preferred
Current Social Work License (Advanced License preferred)
Five years' experience in a human services environment
Four years in a protective services supervisory capacity
Three to five years in a senior leadership role
Excellent clinical crisis management skills
Excellent interpersonal and conflict resolution skills
What You'll Get
The ability to work with an enthusiastic team of like-minded individuals
Opportunity to develop professionally in your chosen career
Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits)
Exceptional benefits: generous paid time off policies; company-paid LTD and life insurances; 401(k) plan
Salary: $80,000.00 per year
OCES is an open, welcoming organization that respects our diversity. We encourage all qualified people to apply. OCES is an equal opportunity employer.
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is expanding to eleven more towns including Quincy, Braintree, Weymouth, etc. We support older adults and individuals with disabilities by providing vital information and coordination of services. We are seeking a Protective Services Assistant Director to plan, organize, manage, and evaluate Protective Services operations and assigned staff.
What You'll Do
Assure compliance with Massachusetts Executive Office of Aging and Independence (AGE) regulations and Program Instructions
Contribute to the development and implementation of procedures, standards, and guidelines for program/department operations
Provide direct supervision to the Protective Services Program Managers
Ensure program integrity and regulatory compliance
Assist and implement quality assurance systems including case reviews and other designation requirements
Participate in the planning and execution of comprehensive staff development and training programs
Advise and consult with other management staff from various disciplines on a regular basis
Represent OCES at external meetings and participate in public outreach/education activities and events
Support recruitment, onboarding training and performance evaluation processes
Provide coaching consultation and guidance on complex or high‑risk cases
Ensure adherence to documentation standards
Serve as the primary liaison for the District Attorney’s office, health care system, and legal entities
Other duties as assigned
What You'll Bring
Bachelor's degree in social work or related field, Master's preferred
Current Social Work License (Advanced License preferred)
Five years' experience in a human services environment
Four years in a protective services supervisory capacity
Three to five years in a senior leadership role
Excellent clinical crisis management skills
Excellent interpersonal and conflict resolution skills
What You'll Get
The ability to work with an enthusiastic team of like-minded individuals
Opportunity to develop professionally in your chosen career
Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits)
Exceptional benefits: generous paid time off policies; company-paid LTD and life insurances; 401(k) plan
Salary: $80,000.00 per year
OCES is an open, welcoming organization that respects our diversity. We encourage all qualified people to apply. OCES is an equal opportunity employer.
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