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White-Glove Call Center & Retention Specialist

Digital Risk, San Antonio, TX, United States


A customer engagement firm in San Antonio seeks a Call Center Representative to build strong customer relationships. This role involves outbound outreach, resolving issues, and collaborating with internal partners to optimize the customer experience. Ideal candidates will have 1-2 years in customer service, be adaptable, and possess strong communication skills. Proficiency in CRM tools and a solutions-oriented mindset are crucial. The position is onsite, Monday through Friday, from 7 AM to 7 PM. #J-18808-Ljbffr