Customer Service Representative
SBM Management Services, LP, South San Francisco, CA, United States
Title
Customer Service Representative
Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Perform all duties listed on the daily schedule
Operate motorized cleaning equipment
Maintain daily upkeep of assigned area
Report incidents and hazardous conditions to supervisor
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain clean work area
Follow all protocols, company procedures, policies, and rules
Take direction and respond to supervision
Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems and the environment
Perform repetitive tasks
Qualifications No specific education requirement; 3-6 months training or experience preferred, or equivalent combination of education and experience.
May be required to have a valid driver’s license
Completed safety and task training certification
May be required to be forklift certified
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills
Knowledge of cleaning methods and equipment and willing to share with team
Knowledge of the upkeep and care of the cleaning equipment
Knowledge of cleaning compounds and chemicals and their safe, efficient use
Physical Demands & Work Environment The employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds. While performing the duties of this job, the employee is frequently required to sit and talk or listen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Compensation and Shift Monday - Friday: 5:00pm-1:00am
$21.53 - $22.53 per hour
Benefits SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers
Equal Opportunity Employer SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
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Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned.
Roles & Responsibilities To perform this job successfully and safely, an individual must be able to perform each essential duty satisfactorily. Other duties may be assigned.
Perform all duties listed on the daily schedule
Operate motorized cleaning equipment
Maintain daily upkeep of assigned area
Report incidents and hazardous conditions to supervisor
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain clean work area
Follow all protocols, company procedures, policies, and rules
Take direction and respond to supervision
Talk with lead, supervisor, co-workers, managers, and customers in a professional manner
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems and the environment
Perform repetitive tasks
Qualifications No specific education requirement; 3-6 months training or experience preferred, or equivalent combination of education and experience.
May be required to have a valid driver’s license
Completed safety and task training certification
May be required to be forklift certified
Bilingual a plus
Ability to read and interpret instructions, procedures, manuals, and other documents
Strong verbal and written communication skills
Knowledge of cleaning methods and equipment and willing to share with team
Knowledge of the upkeep and care of the cleaning equipment
Knowledge of cleaning compounds and chemicals and their safe, efficient use
Physical Demands & Work Environment The employee is frequently required to sit and talk or listen. The employee must be able to lift and/or move up to 35 pounds. While performing the duties of this job, the employee is frequently required to sit and talk or listen. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Compensation and Shift Monday - Friday: 5:00pm-1:00am
$21.53 - $22.53 per hour
Benefits SBM offers comprehensive benefit packages. For information about SBM's benefits, please visit SBM's website at: www.sbmmanagement.com/careers
Equal Opportunity Employer SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
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