Customer Service Representative
GetGo Café + Market, Lakewood, OH, United States
Store 2743431: 14013 Detroit Rd, Lakewood, Ohio 44107
Shift Availability Evenings
Time Type Part time
Customer Satisfaction
Greets customers as they enter the area and thanks customers as they leave.
Offers assistance or recommendations to customers.
Rings up all sales on the cash register accurately, handling money, checks, and other types of payment.
Performs multi‑function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
Reports to work on time and follows the dress and appearance code.
Facility Condition
Performs multi‑function cleaning duties necessary to maintain store cleanliness inside and outside.
Inspects store facilities and equipment for safety, cleanliness, and proper working order.
Notifies the Store Manager of any equipment failure or maintenance/supply needs.
Merchandising
Completes build‑to’s for ordering/purchasing merchandise.
Receives and verifies vendor deliveries.
Maintains adequate stock throughout the store and supplies in counter areas, rotating stock properly.
Places advertising and pricing signage inside or outside the facility, including marquees, ceilings, walls, and windows.
Sales Controls
Assists in maintaining proper inventory levels and shift audits.
Financial Controls
Keeps accurate cash, sales, and inventory control records and accounts for variances.
Notifies the Store Manager of any sales, cash, or inventory discrepancy.
Follows company and/or brand guidelines for product breakage or spoilage.
Security Controls
Reports all incidents including but not limited to employee or customer injuries, theft, property damage, or improper sanitation or waste disposal.
Reports any situation in which unsafe, unlawful, or unethical conduct is or might be occurring.
Administrative
Keeps an accurate record of all shift and timekeeping paperwork.
May take inventory of supplies and equipment.
Attends job‑related meetings (may be required to work irregular hours).
Provides regular and predictable onsite attendance.
Performs other duties as assigned by the Store Manager.
Job Requirements
High school diploma or GED preferred.
Experience in retail sales preferred.
Ability to accurately operate a variety of equipment such as cash registers, scanners, and beverage dispensers.
Ability to work as scheduled including arriving to work on time.
Ability to communicate information and ideas so others understand.
Ability to perform basic arithmetic operations preferred.
Ability to perform essential duties and physical functions described below.
Ability to work in the conditions described below.
Physical Requirements
Ability to be exposed to cold or warm temperature extremes, performing work in a walk‑in cooler/freezer and outdoors.
Occasional lifting and/or carrying of up to 30 pounds from ground to overhead.
Occasional lifting/carrying of up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects with hands for an entire shift (requires eye‑hand coordination).
Ability to push/pull with arms up to 20 pounds using a hand‑truck.
Ability to reach overhead for objects.
Ability to bend and twist at waist.
Ability to communicate orally.
Ability to operate a cash register and/or computer keyboard.
Ability to stoop, kneel, squat, bend, push, and pull.
Ability to work alone.
Exposure to occasional noise.
Standing or walking for an entire shift.
May require climbing a ladder to store and retrieve materials or remove signs.
Work Environment
Approximately 95% of work is indoors, but cleaning parking lots, gas pumps, and taking out garbage may be required.
Exposure to extreme cold temperatures in a walk‑in cooler/freezer.
Exposure to occasional noise.
Work with minimum direction and periodic supervision.
Job Description Acknowledgment The Job Description indicates the general nature and level of work to be performed in this position and is not intended to be a comprehensive inventory of all the duties, responsibilities, functions, and qualifications required. The incumbent may be asked to perform other duties and will be evaluated in part on the tasks listed. The Company reserves the right to revise this Job Description at any time with or without notice. This does not constitute a contract for employment. Either party may terminate employment at any time, with or without notice.
Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to reasonable accommodations.
Hiring Range: $15.00 to $15.50
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Shift Availability Evenings
Time Type Part time
Customer Satisfaction
Greets customers as they enter the area and thanks customers as they leave.
Offers assistance or recommendations to customers.
Rings up all sales on the cash register accurately, handling money, checks, and other types of payment.
Performs multi‑function operation of fuel console, lottery machines, money order machine, telecom transactions, etc.
Reports to work on time and follows the dress and appearance code.
Facility Condition
Performs multi‑function cleaning duties necessary to maintain store cleanliness inside and outside.
Inspects store facilities and equipment for safety, cleanliness, and proper working order.
Notifies the Store Manager of any equipment failure or maintenance/supply needs.
Merchandising
Completes build‑to’s for ordering/purchasing merchandise.
Receives and verifies vendor deliveries.
Maintains adequate stock throughout the store and supplies in counter areas, rotating stock properly.
Places advertising and pricing signage inside or outside the facility, including marquees, ceilings, walls, and windows.
Sales Controls
Assists in maintaining proper inventory levels and shift audits.
Financial Controls
Keeps accurate cash, sales, and inventory control records and accounts for variances.
Notifies the Store Manager of any sales, cash, or inventory discrepancy.
Follows company and/or brand guidelines for product breakage or spoilage.
Security Controls
Reports all incidents including but not limited to employee or customer injuries, theft, property damage, or improper sanitation or waste disposal.
Reports any situation in which unsafe, unlawful, or unethical conduct is or might be occurring.
Administrative
Keeps an accurate record of all shift and timekeeping paperwork.
May take inventory of supplies and equipment.
Attends job‑related meetings (may be required to work irregular hours).
Provides regular and predictable onsite attendance.
Performs other duties as assigned by the Store Manager.
Job Requirements
High school diploma or GED preferred.
Experience in retail sales preferred.
Ability to accurately operate a variety of equipment such as cash registers, scanners, and beverage dispensers.
Ability to work as scheduled including arriving to work on time.
Ability to communicate information and ideas so others understand.
Ability to perform basic arithmetic operations preferred.
Ability to perform essential duties and physical functions described below.
Ability to work in the conditions described below.
Physical Requirements
Ability to be exposed to cold or warm temperature extremes, performing work in a walk‑in cooler/freezer and outdoors.
Occasional lifting and/or carrying of up to 30 pounds from ground to overhead.
Occasional lifting/carrying of up to 50 pounds from ground to waist.
Ability to grasp, reach, and manipulate objects with hands for an entire shift (requires eye‑hand coordination).
Ability to push/pull with arms up to 20 pounds using a hand‑truck.
Ability to reach overhead for objects.
Ability to bend and twist at waist.
Ability to communicate orally.
Ability to operate a cash register and/or computer keyboard.
Ability to stoop, kneel, squat, bend, push, and pull.
Ability to work alone.
Exposure to occasional noise.
Standing or walking for an entire shift.
May require climbing a ladder to store and retrieve materials or remove signs.
Work Environment
Approximately 95% of work is indoors, but cleaning parking lots, gas pumps, and taking out garbage may be required.
Exposure to extreme cold temperatures in a walk‑in cooler/freezer.
Exposure to occasional noise.
Work with minimum direction and periodic supervision.
Job Description Acknowledgment The Job Description indicates the general nature and level of work to be performed in this position and is not intended to be a comprehensive inventory of all the duties, responsibilities, functions, and qualifications required. The incumbent may be asked to perform other duties and will be evaluated in part on the tasks listed. The Company reserves the right to revise this Job Description at any time with or without notice. This does not constitute a contract for employment. Either party may terminate employment at any time, with or without notice.
Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to reasonable accommodations.
Hiring Range: $15.00 to $15.50
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