Associate, Gift Cards - Strategy & Operations
DoorDash, New York, NY, United States
Associate, Gift Cards - Strategy & Operations
The New Verticals team is building the future of local commerce on DoorDash by expanding beyond restaurants into high-impact categories like Grocery, Convenience, Alcohol, Retail, and Gift Cards. Our Gift Cards business is a rapidly growing vertical that plays a critical role in acquisition, retention, and brand reach across both seasonal moments and everyday use.
About the Role We’re looking for an Associate to join the Gift Card team, focused on executing experiments, launching seasonal campaigns, and improving the end-to-end gift card experience on DoorDash. Our Gift Cards vertical is a fast-growing business - covering both our DoorDash gift card program and our gift card marketplace in app - and this role will play a critical part in helping us test new ideas, learn quickly, and scale what works.
This role is ideal for someone who enjoys operating at the intersection of strategy and execution, thrives in a fast-paced environment, and is excited to learn by doing.
What you will do
Operate . Stand up 0→1 pilots, build dashboards, manage week-over-week KPIs and turn wins into scalable processes.
Launch . Create seasonal gift card campaigns to drive growth for our brands, and stand up new initiatives to help scale the business.
Analyze . Build models using Excel and SQL to evaluate growth opportunities and prioritize the next bets.
Build . Translate consumer and brand needs into product requirements, operational improvements and tangible outcomes.
Collaborate and Influence . Work cross-functionally across the New Verticals Organization and broader DoorDash.
We’re excited about you
You have 2+ years of experience in similarly analytical and cross-functional cultures (marketplaces, logistics, tech, operations, strategy, consulting, banking, or a related field). Prior DoorDash experience is a plus!
You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments where you can be creative and scrappy. You will work on a project basis, so being comfortable in high levels of ambiguity with the expectation of making impact fast is a must.
You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in excel.
You’re adaptable. You are constantly chasing new tools and ways to become more efficient and know where, when and how to use AI.
You have a completed Bachelor’s Degree in Economics, Mathematics, Computer Science, Business Administration, or a relevant field.
Compensation Base salary is localized according to employee work location. Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
$74,800 - $110,000 USD
Benefits We offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). Additional benefits include medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
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About the Role We’re looking for an Associate to join the Gift Card team, focused on executing experiments, launching seasonal campaigns, and improving the end-to-end gift card experience on DoorDash. Our Gift Cards vertical is a fast-growing business - covering both our DoorDash gift card program and our gift card marketplace in app - and this role will play a critical part in helping us test new ideas, learn quickly, and scale what works.
This role is ideal for someone who enjoys operating at the intersection of strategy and execution, thrives in a fast-paced environment, and is excited to learn by doing.
What you will do
Operate . Stand up 0→1 pilots, build dashboards, manage week-over-week KPIs and turn wins into scalable processes.
Launch . Create seasonal gift card campaigns to drive growth for our brands, and stand up new initiatives to help scale the business.
Analyze . Build models using Excel and SQL to evaluate growth opportunities and prioritize the next bets.
Build . Translate consumer and brand needs into product requirements, operational improvements and tangible outcomes.
Collaborate and Influence . Work cross-functionally across the New Verticals Organization and broader DoorDash.
We’re excited about you
You have 2+ years of experience in similarly analytical and cross-functional cultures (marketplaces, logistics, tech, operations, strategy, consulting, banking, or a related field). Prior DoorDash experience is a plus!
You’re unafraid of ambiguity. Rapid change and learning is exciting to you, and you thrive in ambiguous, startup environments where you can be creative and scrappy. You will work on a project basis, so being comfortable in high levels of ambiguity with the expectation of making impact fast is a must.
You’re analytical. You let data win arguments, and you’re comfortable pulling your own data in SQL and building models in excel.
You’re adaptable. You are constantly chasing new tools and ways to become more efficient and know where, when and how to use AI.
You have a completed Bachelor’s Degree in Economics, Mathematics, Computer Science, Business Administration, or a relevant field.
Compensation Base salary is localized according to employee work location. Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location.
$74,800 - $110,000 USD
Benefits We offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). Additional benefits include medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.
Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
If you need any accommodations, please inform your recruiting contact upon initial connection.
#J-18808-Ljbffr