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Provider Engagement Specialist

Tenavi Staffing, Greensboro, NC, United States


Provider Engagement Specialist (Field-Based) Location:

Triad Region, North Carolina (Winston-Salem, Greensboro, Burlington)

Work Environment:

Field-Based | Up to 80% Travel (Local Market)

Overview The Provider Engagement Specialist supports the performance and growth of the assigned market by building strong relationships with primary care and specialist providers. This is a

field-based role

focused on provider outreach, education, and performance improvement.

You will work directly with provider offices to drive quality outcomes, improve performance metrics, and support network operations across a growing healthcare organization.

Key Responsibilities

Build and maintain strong relationships with providers, office staff, and key stakeholders

Conduct provider onboarding, orientations, and ongoing education

Perform

regular in-person provider visits

to review performance and identify improvement opportunities

Analyze provider performance data and deliver actionable insights

Educate providers on

HEDIS, Stars, Risk Adjustment , and documentation/coding requirements

Develop and execute provider engagement strategies to improve quality scores and member outcomes

Resolve provider issues related to claims, access, eligibility, and utilization management

Create and deliver training materials, presentations, and Model of Care sessions

Track provider activity and performance in

Salesforce and internal systems

Support provider recruitment, contracting, and credentialing processes

Negotiate and implement provider agreements within the assigned market

Serve as a primary point of contact for provider inquiries

Participate in team initiatives and special projects

Experience Required

1+ year of experience in:

Provider Relations

Provider Contracting

Network Management

Healthcare Organization (HMO, IPA, Medical Group)

Strong understanding of:

HEDIS

Stars

MLR

Proven ability to build and manage provider relationships independently

Strong communication and presentation skills

Valid driver’s license and reliable transportation

Preferred

2+ years of provider-facing experience

Experience working with provider performance metrics and analytics

Up to

80% travel within the assigned market (local driving required)

Occasional air travel as needed

Remote work flexibility when not in the field

Ability to work extended hours when necessary

Pay range may be based on factors such as market location, education, responsibilities, and experience.

Why This Role This is an opportunity to take ownership of a territory, build meaningful relationships, and directly impact healthcare quality and outcomes. You’ll be in the field, making decisions, and driving real change

Interested in Learning More? Apply directly or reach out to discuss the opportunity in more detail.

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