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Consumer Lending Processor (Titles)

Deseret First Credit Union, West Valley City, UT, United States


Summary The Consumer Lending Processors are responsible for vehicle title processing, internal mortgage processes, indirect auto loans, and loan maintenance. This position primarily focuses on managing all aspects of vehicle titles, ensuring accuracy, compliance, and timely processing.

Schedule Monday - Friday 8:30 - 5:30

Duties and Responsibilities

Communicate effectively and professionally with internal departments, external partners, and credit union members

Process vehicle title check‑ins and releases accurately and efficiently

Track missing titles and follow up with members, dealerships, and DMVs as needed

Respond to inquiries from internal departments and members regarding title‑related matters

Maintain organized and accurate records of all titles

Perform additional duties as assigned

This is not an exhaustive list of all job duties; other duties may be assigned at any time

Work Conditions

Office environment with moderate walking

Occasional travel to branch locations

This position currently allows for a remote day once per week; however, the number of required office days are subject to change at any time based on business needs, team collaboration needs, or manager discretion

Requirements Qualifications

High school diploma or GED required

Minimum of six (6) months of related experience preferred

Competencies

Effective and confident communication

Reliability and punctuality

Strong organizational and time management skills

Ability to multitask and prioritize workload

Attention to detail and accuracy

Commitment to maintaining confidentiality

Team‑oriented with a willingness to support others

Adherence to policies and procedures

Demonstrates integrity and professionalism

Computer/Software Skills

Proficiency in Microsoft Office Suite

Salary DOE

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