Sales Coordinator and Education Specialist
Dragon Herbs, Los Angeles, CA, United States
Dragon Herbs is a premium herbal wellness company delivering high-quality, education-driven Traditional Chinese tonic herbal formulations. We empower retail partners through knowledge, education, and relationship-driven support, helping them confidently bring herbal wellness to their customers.
Position Overview
We are seeking a highly organized, proactive, and relationship-focused
Sales Coordinator & Education Specialist . This hybrid role combines inside sales, customer service, account support, and educational outreach. You will work closely with the Director of Sales and gain exposure to outside sales, trade shows, merchandising, and business development—offering clear opportunities for career growth.
Key Responsibilities
Support key retail accounts in partnership with the Director of Sales
Process orders, manage follow-ups, and coordinate shipments efficiently
Maintain CRM/NetSuite account records and generate accurate reporting
Assist with invoicing, pricing inquiries, and promotional programs
Provide cross-functional support to Inside Sales, Customer Service, and web order operations
Deliver product education and training both in-store and virtually
Support merchandising, marketing materials, and in-store displays
Represent Dragon Herbs at trade shows, demos, and educational events
Identify and support account expansion and business growth opportunities
Qualifications
2+ years of experience in sales, account management, retail, or customer service (wellness
atural products preferred)
Strong organizational skills with attention to detail, and clear, professional communication
Self-motivated, proactive, and able to work both independently and collaboratively
Proficiency in Microsoft Office (Excel, Outlook, Word); experience with NetSuite or similar ERP/CRM systems strongly preferred
Comfortable with occasional travel and in-person presentations
Passion for herbal wellness (training provided)
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Position Overview
We are seeking a highly organized, proactive, and relationship-focused
Sales Coordinator & Education Specialist . This hybrid role combines inside sales, customer service, account support, and educational outreach. You will work closely with the Director of Sales and gain exposure to outside sales, trade shows, merchandising, and business development—offering clear opportunities for career growth.
Key Responsibilities
Support key retail accounts in partnership with the Director of Sales
Process orders, manage follow-ups, and coordinate shipments efficiently
Maintain CRM/NetSuite account records and generate accurate reporting
Assist with invoicing, pricing inquiries, and promotional programs
Provide cross-functional support to Inside Sales, Customer Service, and web order operations
Deliver product education and training both in-store and virtually
Support merchandising, marketing materials, and in-store displays
Represent Dragon Herbs at trade shows, demos, and educational events
Identify and support account expansion and business growth opportunities
Qualifications
2+ years of experience in sales, account management, retail, or customer service (wellness
atural products preferred)
Strong organizational skills with attention to detail, and clear, professional communication
Self-motivated, proactive, and able to work both independently and collaboratively
Proficiency in Microsoft Office (Excel, Outlook, Word); experience with NetSuite or similar ERP/CRM systems strongly preferred
Comfortable with occasional travel and in-person presentations
Passion for herbal wellness (training provided)
#J-18808-Ljbffr