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Senior Change Management Consultant

Segment Technologies, Des Moines, IA, United States


We are currently hiring for a Senior Project Manager / Organizational Change Lead to support large-scale digital transformation initiatives within a complex, multi-stakeholder environment.

This is not a communications role.

This is a role focused on

changing how an organization works -

ensuring that new systems, processes, and operating models are not just implemented, but fully adopted.

Responsibilities

Designing and executing enterprise-level

change management strategies and roadmaps

Leading

stakeholder engagement

across diverse business functions and leadership levels

Conducting

change impact and readiness assessments

to identify risks and resistance points

Building and activating

change networks, sponsor coalitions, and engagement frameworks

Developing

communication and training strategies

that drive real behavioral change

Establishing

adoption metrics, dashboards, and reporting

to measure success and course-correct

This role requires someone who can operate at both a

strategic and execution level -

influencing leadership while staying close to the ground with impacted teams.

Ideal Profile

5–8+ years of experience in

organizational change management , supporting large transformation programs

Strong experience driving

adoption in CRM implementations, process standardization, or digital initiatives

Ability to navigate

complex, matrixed organizations with competing priorities

Proven ability to influence stakeholders and build alignment across business and IT

Experience in establishing or scaling

change management practices and frameworks

Certifications in Change Management methodologies (e.g., PROSCI, CCMP) are a plus

Experience in higher education or similarly structured environments is a plus.

If you’ve led change where success was measured not by go-live - but by

real adoption and sustained impact -

we should talk.

Term:

12 Months +

Location:

Greater St. Louis Area,

Workplace type:

3 Days in Office / Hybrid

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