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Director of Financial Aid

CFS, Ashland, WI, United States


Now Hiring: Director of Financial Aid Reports To: Dean of Students

Employment Type Full‑Time Preferred | Part‑Time Candidates Considered

FLSA Status Exempt

Salary Range $60,000–$85,000/year

Start Date ASAP

About The Opportunity We are seeking a dedicated, mission‑driven professional to step into a Director of Financial Aid role serving a student‑centered, community‑focused university. This position plays a vital role in ensuring students and families have access to financial resources that support academic success.

The institution is open to flexible scheduling arrangements, including qualified part‑time candidates, provided responsibilities and compliance requirements are consistently met. This flexibility makes the role especially appealing to experienced financial aid professionals seeking balance while continuing to make a meaningful impact.

What You’ll Do As Director of Financial Aid, you will oversee all aspects of financial aid administration while ensuring compliance with federal, state, Tribal, and institutional regulations. You’ll serve as both a strategic leader and a trusted resource for students, families, staff, and external partners.

Key Responsibilities Financial Aid Leadership & Compliance

Manage and administer all financial aid programs, including federal Title IV aid.

Oversee compliance with Department of Education, Department of Defense, and Veteran Affairs requirements.

Serve as the VA School Certifying Official and support military‑connected students and veterans.

Develop and maintain strong relationships with veteran service organizations, Tribal entities, and community partners.

Financial Oversight & Reporting

Prepare financial aid reports and data for auditors, accrediting agencies, Executive Council, Board of Regents, and internal leadership.

Partner with the Business Office to ensure accurate awarding and disbursement through the Colleague system.

Complete monthly reconciliations and monitor aid‑related financial activity.

Prepare and manage the annual financial aid operating budget.

Team Leadership & Operational Excellence

Hire, train, supervise, and develop financial aid staff.

Facilitate financial aid committee meetings and ensure policies and procedures are followed.

Participate in staff meetings and contribute ideas to improve service quality and efficiency.

Stay current with changing regulations through ongoing training and professional development.

Student & Family Support

Provide compassionate, accurate financial aid counseling to students and parents.

Deliver a high‑quality, respectful customer experience while maintaining confidentiality of sensitive financial and personal data.

Minimum Qualifications What We’re Looking For

Bachelor’s degree in Business, Finance, or a related field.

2–5 years of experience in a Financial Aid Office at a post‑secondary institution.

Basic understanding of accounting principles.

Proficiency with Microsoft Office, especially Excel.

Preferred Qualifications

Master’s degree in Business, Higher Education, or a related field.

5+ years of financial aid experience, including supervisory responsibilities.

Familiarity with Colleague or similar ERPs, NSLDS, and COD systems.

Experience working with Native American communities.

Key Skills & Attributes

Strong written and verbal communication skills.

Ability to interpret complex regulations and implement policies effectively.

Excellent organizational and leadership abilities.

High ethical standards and commitment to confidentiality.

Strong problem‑solving and conflict‑resolution skills.

Service‑oriented mindset with a passion for student success.

Work Environment

Primarily office‑based with limited travel as needed.

Some evening or weekend availability may be required.

Flexible scheduling available, including consideration for part‑time arrangements.

Why This Role Stands Out

Mission‑driven work supporting Indigenous communities and student success

Leadership role with meaningful community impact

Flexible scheduling options, including part‑time consideration

Opportunity to shape financial aid services and student outcomes

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