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Relationship Manager III - C&IB

PNC, The Woodlands, TX, United States


Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are united in delivering the best experience for our customers and foster an inclusive workplace culture where all employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Relationship Manager III - C&IB within PNC's Commercial Banking organization, you will be based in The Woodlands, TX.

Job Description

Sets relationship strategies and directs relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals. Typically works with clients with advanced levels of risk and complexity of needs. Works independently and may mentor other team members.

Creates and drives strategy to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet. Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.

Manages risk/return and drives quality for new and/or existing clients. Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.

Focuses on client opportunities by providing ideas and insights based on an understanding of the client’s needs and their financial well‑being. Drives client engagement and loyalty. Generates ideas and best practices within Relationship Management and may mentor others.

Manages an effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience. Focuses on bringing the entire bank to the client by presenting the full range of PNC’s products and services. Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.

As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for the most complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.

PNC Employees take pride in our reputation and are expected to be:

Customer Focused

– Knowledgeable of the values and practices that align customer needs and satisfaction as the primary consideration in all business decisions and able to leverage that information to create customized customer solutions.

Managing Risk

– Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC’s Enterprise Risk Management Framework.

Qualifications Preferred Skills : Book Of Business, Client Relationship Building, Credit, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities

Competencies : Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Selling, Tech Savvy

Work Experience : Roles at this level typically require a university or college degree. Higher level education such as a Masters, PhD, or certifications is desirable. Industry‑relevant experience is typically 8+ years. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job‑specific certification(s), and experience (including military service) may be considered.

Education : Bachelor’s degree.

Certifications : None required.

Licenses : None required.

Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on eligibility, options for full‑time employees include medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options, life insurance, disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement, backup child/elder care, adoption, surrogacy and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.

Paid time off includes maternity and/or parental leave, up to 11 paid holidays each year, 9 occasional absence days each year, and 15 to 25 vacation days each year depending on career level and years of service.

Disability Accommodations Statement If an accommodation is required to participate in the application process, contact us via email at AccommodationRequest@pnc.com. Include “accommodation request” in the subject line, your name, the job ID, and your preferred method of contact. Non‑related emails will not receive a response. Applicants may also call 877‑968‑7762 and say "Workday" for accommodation assistance. All information provided will remain confidential and be used only to the extent required for reasonable accommodations. PNC provides reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 and/or the Financial Industry Regulatory Authority.

California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices.

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