Managing Director, Technical Account Lead – Utilities (Transmission and Distribu
West Monroe, Los Angeles, CA, United States
Position Overview
West Monroe is seeking a senior, technically grounded Managing Director to serve as the
Technical Account Lead for a large CA IOU , working in close partnership with the Account Lead to deepen and expand one of the firm’s most strategic utility relationships. This role is purpose-built for a leader who operates at the intersection of client intimacy, technical credibility, and commercial growth. You will be embedded in the utility client account, developing a deep understanding of the client’s most complex technology and grid challenges, and translating those challenges into actionable opportunities for West Monroe. You will act as the technical “tip of the spear”—engaging credibly with utility’s technology and grid leadership, pressure‑testing problem statements, identifying downstream implications, and mobilizing the right experts from across West Monroe’s Technology & Experience Practice and broader Firm. Success in this role requires the ability to
connect dots faster than the client , shape solutions before they are fully defined, and convert technical insight into
measurable revenue growth and long‑term partnership value . Key Responsibilities
Utility Account Technical Leadership
Serve as the primary technical advisor and thought partner to the utility account across IT, OT, and grid modernization domains. Develop a deep, first‑hand understanding of the utility’s technology landscape, constraints, and strategic priorities. Engage directly with utility stakeholders (CIO, CTO, grid operations, engineering, and architecture teams) with high technical credibility. Deconstruct client challenges into root causes, risks, and technical and operational implications. Proactively identify white space opportunities by anticipating needs across the utility’s T&D and enterprise technology ecosystem. Opportunity Shaping & Solution Orchestration
Translate client problems into well‑defined, actionable opportunities aligned to West Monroe capabilities. Act as the bridge between utilities and West Monroe’s TechEx practice, bringing the right SMEs, architects, and delivery leaders into the conversation at the right time. Shape and co‑develop solutions that are technically sound, commercially viable, and differentiated. Lead or support proposal development, solutioning, and deal strategy for complex engagements. Ensure continuity from problem identification → solution shaping → deal closure → delivery alignment. Commercial Ownership & Growth
Own and deliver against revenue targets specific to the utility account. Partner with the Account Lead to define and execute a multi‑year account growth strategy. Expand West Monroe’s footprint into new buying centers through technical credibility and insight‑led selling. Drive pipeline development through proactive client engagement and opportunity identification. Preferred Technical Domain Focus Areas
Grid & OT Systems: ADMS, EMS, DERMS, SCADA, outage management, grid‑edge integration. Enterprise Platforms: SAP/Oracle (ERP, EAM), asset management, work management systems. Data, Cloud & AI: Cloud platforms (AWS/Azure/GCP), data architecture, advanced analytics, AI/ML for grid and asset intelligence. Grid Modernization: DER integration, electrification, reliability and resilience programs. IT/OT Convergence: Architecture, cybersecurity, data integration, and operational alignment. Qualifications
15+ years of experience in utility technology, consulting, or related leadership roles. Deep, hands‑on understanding of electric utility IT and OT environments (T&D focus). Demonstrated ability to engage credibly in technical conversations with utility engineering and architecture leaders. Proven track record of originating, shaping, and closing complex deals ($5M+). Experience working within or closely with large IOUs (preferably PG&E or similar‑scale utilities). Strong commercial acumen with the ability to translate technical challenges into revenue opportunities. Ability to navigate ambiguity, connect disparate issues, and synthesize into clear client solutions. Executive presence with the bias toward action and ownership. Bachelor’s degree with strong academic achievement; MBA or equivalent advanced technology degree preferred. Requires the ability to travel as needed and to be in‑person at least three days a week. Benefits
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees may enroll in our company’s 401k plan, purchase shares from our employee stock ownership program, and receive annual bonuses. Employees also receive unlimited flexible time off, ten paid holidays per year, and eligibility for ten weeks of paid parental leave upon hire date. Salary Range
National: $290,000—$330,000 USD Equal Employment Opportunity Statement
West Monroe is an Equal Employment Opportunity Employer. We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.
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West Monroe is seeking a senior, technically grounded Managing Director to serve as the
Technical Account Lead for a large CA IOU , working in close partnership with the Account Lead to deepen and expand one of the firm’s most strategic utility relationships. This role is purpose-built for a leader who operates at the intersection of client intimacy, technical credibility, and commercial growth. You will be embedded in the utility client account, developing a deep understanding of the client’s most complex technology and grid challenges, and translating those challenges into actionable opportunities for West Monroe. You will act as the technical “tip of the spear”—engaging credibly with utility’s technology and grid leadership, pressure‑testing problem statements, identifying downstream implications, and mobilizing the right experts from across West Monroe’s Technology & Experience Practice and broader Firm. Success in this role requires the ability to
connect dots faster than the client , shape solutions before they are fully defined, and convert technical insight into
measurable revenue growth and long‑term partnership value . Key Responsibilities
Utility Account Technical Leadership
Serve as the primary technical advisor and thought partner to the utility account across IT, OT, and grid modernization domains. Develop a deep, first‑hand understanding of the utility’s technology landscape, constraints, and strategic priorities. Engage directly with utility stakeholders (CIO, CTO, grid operations, engineering, and architecture teams) with high technical credibility. Deconstruct client challenges into root causes, risks, and technical and operational implications. Proactively identify white space opportunities by anticipating needs across the utility’s T&D and enterprise technology ecosystem. Opportunity Shaping & Solution Orchestration
Translate client problems into well‑defined, actionable opportunities aligned to West Monroe capabilities. Act as the bridge between utilities and West Monroe’s TechEx practice, bringing the right SMEs, architects, and delivery leaders into the conversation at the right time. Shape and co‑develop solutions that are technically sound, commercially viable, and differentiated. Lead or support proposal development, solutioning, and deal strategy for complex engagements. Ensure continuity from problem identification → solution shaping → deal closure → delivery alignment. Commercial Ownership & Growth
Own and deliver against revenue targets specific to the utility account. Partner with the Account Lead to define and execute a multi‑year account growth strategy. Expand West Monroe’s footprint into new buying centers through technical credibility and insight‑led selling. Drive pipeline development through proactive client engagement and opportunity identification. Preferred Technical Domain Focus Areas
Grid & OT Systems: ADMS, EMS, DERMS, SCADA, outage management, grid‑edge integration. Enterprise Platforms: SAP/Oracle (ERP, EAM), asset management, work management systems. Data, Cloud & AI: Cloud platforms (AWS/Azure/GCP), data architecture, advanced analytics, AI/ML for grid and asset intelligence. Grid Modernization: DER integration, electrification, reliability and resilience programs. IT/OT Convergence: Architecture, cybersecurity, data integration, and operational alignment. Qualifications
15+ years of experience in utility technology, consulting, or related leadership roles. Deep, hands‑on understanding of electric utility IT and OT environments (T&D focus). Demonstrated ability to engage credibly in technical conversations with utility engineering and architecture leaders. Proven track record of originating, shaping, and closing complex deals ($5M+). Experience working within or closely with large IOUs (preferably PG&E or similar‑scale utilities). Strong commercial acumen with the ability to translate technical challenges into revenue opportunities. Ability to navigate ambiguity, connect disparate issues, and synthesize into clear client solutions. Executive presence with the bias toward action and ownership. Bachelor’s degree with strong academic achievement; MBA or equivalent advanced technology degree preferred. Requires the ability to travel as needed and to be in‑person at least three days a week. Benefits
Employees (and their families) are covered by medical, dental, vision, and basic life insurance. Employees may enroll in our company’s 401k plan, purchase shares from our employee stock ownership program, and receive annual bonuses. Employees also receive unlimited flexible time off, ten paid holidays per year, and eligibility for ten weeks of paid parental leave upon hire date. Salary Range
National: $290,000—$330,000 USD Equal Employment Opportunity Statement
West Monroe is an Equal Employment Opportunity Employer. We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.
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