Industrial CSM: Executive Relationships & Adoption

A leading B2B SaaS firm based in New York is seeking a skilled Customer Success Manager to serve as the primary contact for top-tier customers. This role involves guiding customers through complex challenges, ensuring successful adoption of the platform, and synthesizing customer needs into actionable insights. Candidates should have over 4 years of experience in managing large accounts, strong communication skills, and the ability to lead cross-functional teams to deliver customer value. #J-18808-Ljbffr