Director, People Operations
Snorkel AI, San Francisco, CA, United States
About Snorkel
At Snorkel, we believe meaningful AI doesn’t start with the model, it starts with the data. We’re on a mission to help enterprises transform expert knowledge into specialized AI at scale. Our work has evolved from the research project at Stanford AI Lab to the generative‑AI breakthroughs of today, but one constant remains: the data you use to build AI is the key to differentiation, high performance, and production‑ready systems. We partner with some of the world’s largest organizations to empower scientists, engineers, financial experts, product creators, journalists, and more to build custom AI with their data faster than ever before.
Director, People Operations Location: San Francisco or New York City Reports to: Chief People Officer
Overview As a high‑impact leadership role, you’ll design and run world‑class people systems across a hybrid workforce: employees and a large, distributed expert network. You will own the core People Operations function, partnering closely with our People Programs & Partners leader to deliver a cohesive, high‑quality employee and contributor experience.
What You’ll Do
Own and scale end‑to‑end People Operations across Snorkel, including:
HR systems, data, and infrastructure
Employee lifecycle operations (onboarding → offboarding)
Compliance, policies, and risk management
Immigration
People analytics and reporting
Build and operationalize People infrastructure to support rapid company growth
Partner with the Head of EC Experience, Product and Engineering to ensure scalable systems for managing a large, distributed network of 1099 and temporary W‑2 expert contributors (10,000s of workers), including:
Onboarding and activation flows
Engagement and retention mechanisms
Quality and performance tracking in partnership with Operations
Directly support cross‑border compliance frameworks in coordination with Legal, Finance, Ops, People teams, as well as EoR and AoR partner management and ongoing relationship oversight
Partner closely with Legal, Finance, and Operations on workforce models, classification, and compliance
Improve efficiency and experience through automation, tooling, and AI‑driven workflows
Establish strong operational rigor: documentation, SLAs, and service delivery standards
Lead, hire, and develop a high‑performing People Operations team to support both sides of the business
Who You Are
8–12+ years in People Operations, HR Operations, or equivalent roles, including leadership experience managing second line
Proven track record building and scaling People infrastructure in high‑growth environments
Experience supporting complex workforce models (e.g., contractors, marketplaces, gig networks, or global workforces)
Strong operational mindset – a systems thinker who drives efficiency and scalability
Deep knowledge of HR systems, compliance, and employment frameworks
Experience partnering cross‑functionally with Legal, Finance, and technical teams
Comfortable operating in ambiguity and building from 0→1 and 1→n
High ownership, high standards, low ego
Nice To Have
Experience in AI, marketplace, or data platform companies
Familiarity with managing large‑scale contributor or contractor ecosystems (similar to models used by companies like Scale AI and Mercor)
Experience leveraging automation or AI tools in People Operations
Salary Range : $186,000—$294,000 USD
Be Your Best at Snorkel Joining Snorkel AI means becoming part of a company with market‑proven solutions, robust funding, and rapid scaling. You’ll have meaningful opportunities to shape priorities, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’ll be fully supported in building your career in an environment designed for growth, learning, and shared success.
Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Director, People Operations Location: San Francisco or New York City Reports to: Chief People Officer
Overview As a high‑impact leadership role, you’ll design and run world‑class people systems across a hybrid workforce: employees and a large, distributed expert network. You will own the core People Operations function, partnering closely with our People Programs & Partners leader to deliver a cohesive, high‑quality employee and contributor experience.
What You’ll Do
Own and scale end‑to‑end People Operations across Snorkel, including:
HR systems, data, and infrastructure
Employee lifecycle operations (onboarding → offboarding)
Compliance, policies, and risk management
Immigration
People analytics and reporting
Build and operationalize People infrastructure to support rapid company growth
Partner with the Head of EC Experience, Product and Engineering to ensure scalable systems for managing a large, distributed network of 1099 and temporary W‑2 expert contributors (10,000s of workers), including:
Onboarding and activation flows
Engagement and retention mechanisms
Quality and performance tracking in partnership with Operations
Directly support cross‑border compliance frameworks in coordination with Legal, Finance, Ops, People teams, as well as EoR and AoR partner management and ongoing relationship oversight
Partner closely with Legal, Finance, and Operations on workforce models, classification, and compliance
Improve efficiency and experience through automation, tooling, and AI‑driven workflows
Establish strong operational rigor: documentation, SLAs, and service delivery standards
Lead, hire, and develop a high‑performing People Operations team to support both sides of the business
Who You Are
8–12+ years in People Operations, HR Operations, or equivalent roles, including leadership experience managing second line
Proven track record building and scaling People infrastructure in high‑growth environments
Experience supporting complex workforce models (e.g., contractors, marketplaces, gig networks, or global workforces)
Strong operational mindset – a systems thinker who drives efficiency and scalability
Deep knowledge of HR systems, compliance, and employment frameworks
Experience partnering cross‑functionally with Legal, Finance, and technical teams
Comfortable operating in ambiguity and building from 0→1 and 1→n
High ownership, high standards, low ego
Nice To Have
Experience in AI, marketplace, or data platform companies
Familiarity with managing large‑scale contributor or contractor ecosystems (similar to models used by companies like Scale AI and Mercor)
Experience leveraging automation or AI tools in People Operations
Salary Range : $186,000—$294,000 USD
Be Your Best at Snorkel Joining Snorkel AI means becoming part of a company with market‑proven solutions, robust funding, and rapid scaling. You’ll have meaningful opportunities to shape priorities, influence key strategic decisions, and directly impact our ongoing success. Whether you’re looking to deepen technical expertise, explore leadership opportunities, or learn new skills across multiple functions, you’ll be fully supported in building your career in an environment designed for growth, learning, and shared success.
Snorkel AI is proud to be an Equal Employment Opportunity employer and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. Snorkel AI embraces diversity and provides equal employment opportunities to all employees and applicants for employment. Snorkel AI prohibits discrimination and harassment of any type on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local law. All employment is decided on the basis of qualifications, performance, merit, and business need.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
#J-18808-Ljbffr