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Community Outreach Specialist

Medix™, New York, NY, United States


Job Title:

Community Outreach Specialist

Locations:

Dutchess, Orange, Putnam, Rockland, Sullivan, Ulster, Westchester

***home based will be around one of these locations, however, you must be open to traveling to anyone of these locations as needed for community events

***Must have a reliable car to get around, cannot take public transportation***

Pay:

34-36/hr

Start Date:

ASAP

Hours:

9am-5pm, M-F 40 hours

Overview: We are seeking a dynamic, community focused individual to lead outreach and engagement efforts across the Hudson Valley region. This is a field-based role that requires a self-starter who can independently plan, execute, and follow up on outreach initiatives.

As an organization focused on engagement and outcomes, we leverage nutrition services to re-engage Medicaid members, screen for health related social needs, and connect individuals to critical community resources to improve overall outcomes. In this role, you will serve as a key connector between Medicaid members, healthcare partners, and community based organizations, helping expand access to services and strengthen community partnerships.

Key Responsibilities:

Develop and maintain strong relationships with community partners, including FQHCs, clinics, CBOs, providers, and referral sources

Drive referral generation and build sustainable partner pipelines through strategic outreach and relationship management

Plan, coordinate, and execute community events, workshops, and in-servicing sessions with CBOs, FQHCs, and provider partners

Serve as a key point of contact interfacing with clinics, care managers, referral coordinators, and community organizations

Own responsibility for generating referrals through community education, outreach, and engagement efforts

Educate Medicaid members and community partners on available programs, including eligibility and enrollment processes

Represent the organization in the field to increase awareness, engagement, and program participation

Collaborate with internal teams to align outreach strategies with organizational and statewide initiatives

Identify opportunities to expand partnerships and enhance program reach and effectiveness

Track, analyze, and report on outreach activity, referral trends, and program performance metrics

Qualifications:

1–2+ years of experience in community outreach, healthcare navigation, public health, or a related field

Preferred experience working with Medicaid populations, FQHCs, CBOs, and referral generation initiatives

Strong understanding of community engagement within healthcare or social services environments

Excellent communication, relationship building, and organizational skills

Ability to work independently in a field based role, with strong planning, execution, and follow up capabilities

Proficiency in Microsoft Office or Google Workspace; CRM experience is a plus

Bachelor’s degree in public health, social work, or a related field preferred (or equivalent experience)

Flexibility to work occasional evenings or weekends for events

What You’ll Bring:

A proactive, solutions oriented mindset with strong problem solving abilities

A passion for community engagement and improving outcomes for Medicaid populations

The ability to build trust and foster meaningful relationships across diverse communities

Strong ownership mentality with the ability to drive initiatives from planning through execution

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