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Auto Damage Claims Adjuster - Olean, NY

VetJobs, Olean, NY, United States


Job Description As an auto damage claims adjuster, you’ll serve as Progressive’s point of contact with customers – directing and making decisions regarding the repair process from beginning to end. Managing your own inventory while working independently, you’ll work closely with body shops and others to negotiate repair pricing and assess liability. Ideal candidates will possess leadership and conflict management skills, along with strong attention to detail and a passion for providing excellent customer service.

Field Position This is a field position with access to a company car and frequent driving within your assigned geographical area. We assess our workload collectively, which means you may cover assignments outside your geographical area. You may also be required to report into an office occasionally.

Duties and Responsibilities

Complete vehicle inspections, write estimates, determine total loss evaluations, and set clear expectations and timelines

Negotiate repair process with body shops

Document information related to the claim and make decisions consistent with claims standards and local laws

Evaluate and handle claim payments and resolution of claims without payments

Review and determine validity of any supplement requests

Qualifications

A minimum of four years of relevant work experience with one year appraisal/estimates or insurance experience

OR Associate’s degree and a minimum of three years relevant work experience with one year appraisal/estimates or insurance experience

OR Bachelor’s degree and a minimum of one year appraisal/estimates or insurance experience

Valid driver’s license, auto insurance, and compliance with Progressive’s driving standards and/or policies

Minimum Education Required High School/GED

Compensation and Incentives $67,000 - $81,200 per year, depending on experience. Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance.

Location Jamestown, NY (City: Olean, State: New York)

Benefits

401(k) with dollar‑for‑dollar company match up to 6%

Medical, dental & vision, including free preventative care

Wellness & mental health programs

Health care flexible spending accounts, health savings accounts, & life insurance

Paid time off, including volunteer time off

Paid & unpaid sick leave where applicable, as well as short & long‑term disability

Parental & family leave; military leave & pay

Diverse, inclusive & welcoming culture with Employee Resource Groups

Career development & tuition assistance

Physical Requirements and Working Conditions Individual will work in the field, office, body shop, network shop, or service center environment and at times be expected to lift, bend, stretch, walk, crouch, twist, and/or lie on the floor. Exposure to fumes, dust and odors from chemicals/solvents typically found in body shops. Must be able to move and/or lift 20 lbs. Involves standing and walking around the room to monitor work (e.g., training). Requires long periods of standing (e.g., mailroom). Involves frequent driving. Required to climb, balance, stoop, crouch and crawl.

Job ID 469511BR

Job Category Claims

Job Code Ins Insurance

Affiliate Sponsor Progressive

Salary Range $60,000 - $75,000

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