Business Solutions Architect: Sales Operations
Axon, Boston, MA, United States
Overview
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Life at Axon is fast-paced, challenging, and meaningful. Here, you’ll take ownership and drive real change and grow as you solve meaningful problems for a mission that matters — at a company where you matter.
Your Role
Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s
Sales Systems and Enablement portfolio . This role owns delivery and ongoing product management for critical platforms that support the end-to-end sales lifecycle — from opportunity management and quoting to forecasting, deal execution, and sales analytics.
Responsibilities Act as the product manager and delivery lead for Axon’s Sales Systems, including CRM, quoting/configuration, forecasting, and sales analytics platforms.
Partner deeply with Sales, Sales Operations, and Revenue Operations to identify pain points, uncover opportunities, and co-create solutions that improve sales efficiency and effectiveness.
Build and maintain strong cross-functional relationships across the Sales organization to ensure alignment, trust, and successful adoption of solutions.
Translate complex sales processes and business needs into clear product requirements, prioritized backlogs, and actionable roadmaps.
Lead end-to-end delivery of key sales initiatives: scope definition, roadmap planning, stakeholder alignment, execution, and value realization.
Drive rapid prototyping with IT and Engineering teams to test ideas quickly, gather feedback, and iterate before scaling solutions.
Own release planning, UAT strategy, rollout, and adoption across distributed sales teams.
Ensure solutions are scalable, intuitive, and aligned with broader go-to-market and revenue strategies.
Product Ownership & Governance Serve as the system/product owner for assigned Sales Systems, accountable for roadmap prioritization, tradeoffs, and platform performance.
Define and track success metrics such as sales productivity, pipeline visibility, deal cycle time, and adoption.
Establish governance for sales system changes, data quality, and process standardization in partnership with Sales Ops and RevOps.
Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).
Continuously identify opportunities to simplify workflows, reduce manual effort, and improve the seller experience through automation and better tooling.
Communicate progress, risks, and tradeoffs clearly to Sales and IT leadership.
What You Bring Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience)
8+ years of experience in sales systems, business systems product management, or enterprise delivery roles
Strong understanding of sales processes and go-to-market workflows (CRM, quoting/CPQ, forecasting, pipeline management)
Proven experience owning and delivering complex, cross-functional initiatives in a sales or revenue-focused environment
Experience with platforms such as Salesforce, CPQ tools, or similar sales technologies
Demonstrated ability to build relationships and influence stakeholders across Sales, IT, and Operations
Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery
Experience working closely with engineering teams to prototype and scale solutions
Technical fluency with enterprise systems and analytics platforms sufficient to partner effectively with engineering and data teams
Ability to operate independently in ambiguous, high-impact environments
Strong communication skills and executive presence; comfortable presenting to senior sales and business leaders
Collaborative, outcome-driven mindset with a passion for improving the seller experience
Location & Schedule
Location: Hub-based (Atlanta, Boston, San Francisco, Scottsdale, or Seattle) Schedule: Hybrid — onsite Tuesday–Friday, remote Mondays
Reporting
Reports to: Director, Business Solutions Direct Reports: None (with informal mentorship expectations)
Benefits Competitive salary and 401(k) with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, and Vision plans
Fitness and wellness programs
Emotional & mental wellness support
Learning & development opportunities
Snacks in offices
Notes
Axon is a total compensation company; base pay, bonus, and stock awards. Base pay range: $171,000—$273,600 USD. Some roles may require legal eligibility to work in a firearms environment. We are an equal opportunity employer. If you require accommodation during the application process, please email recruitingops@axon.com.
Important: The above job description is not exhaustive and may change. Axon conducts phishing awareness and provides official career postings on our careers page.
#J-18808-Ljbffr
Join Axon and be a Force for Good. At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Life at Axon is fast-paced, challenging, and meaningful. Here, you’ll take ownership and drive real change and grow as you solve meaningful problems for a mission that matters — at a company where you matter.
Your Role
Join Axon’s Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon’s
Sales Systems and Enablement portfolio . This role owns delivery and ongoing product management for critical platforms that support the end-to-end sales lifecycle — from opportunity management and quoting to forecasting, deal execution, and sales analytics.
Responsibilities Act as the product manager and delivery lead for Axon’s Sales Systems, including CRM, quoting/configuration, forecasting, and sales analytics platforms.
Partner deeply with Sales, Sales Operations, and Revenue Operations to identify pain points, uncover opportunities, and co-create solutions that improve sales efficiency and effectiveness.
Build and maintain strong cross-functional relationships across the Sales organization to ensure alignment, trust, and successful adoption of solutions.
Translate complex sales processes and business needs into clear product requirements, prioritized backlogs, and actionable roadmaps.
Lead end-to-end delivery of key sales initiatives: scope definition, roadmap planning, stakeholder alignment, execution, and value realization.
Drive rapid prototyping with IT and Engineering teams to test ideas quickly, gather feedback, and iterate before scaling solutions.
Own release planning, UAT strategy, rollout, and adoption across distributed sales teams.
Ensure solutions are scalable, intuitive, and aligned with broader go-to-market and revenue strategies.
Product Ownership & Governance Serve as the system/product owner for assigned Sales Systems, accountable for roadmap prioritization, tradeoffs, and platform performance.
Define and track success metrics such as sales productivity, pipeline visibility, deal cycle time, and adoption.
Establish governance for sales system changes, data quality, and process standardization in partnership with Sales Ops and RevOps.
Partner with solution architects and engineering leaders to review designs and manage dependencies (without owning technical architecture).
Continuously identify opportunities to simplify workflows, reduce manual effort, and improve the seller experience through automation and better tooling.
Communicate progress, risks, and tradeoffs clearly to Sales and IT leadership.
What You Bring Bachelor’s degree in Business, Information Systems, or related field (or equivalent experience)
8+ years of experience in sales systems, business systems product management, or enterprise delivery roles
Strong understanding of sales processes and go-to-market workflows (CRM, quoting/CPQ, forecasting, pipeline management)
Proven experience owning and delivering complex, cross-functional initiatives in a sales or revenue-focused environment
Experience with platforms such as Salesforce, CPQ tools, or similar sales technologies
Demonstrated ability to build relationships and influence stakeholders across Sales, IT, and Operations
Strong product management capabilities: roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, and phased delivery
Experience working closely with engineering teams to prototype and scale solutions
Technical fluency with enterprise systems and analytics platforms sufficient to partner effectively with engineering and data teams
Ability to operate independently in ambiguous, high-impact environments
Strong communication skills and executive presence; comfortable presenting to senior sales and business leaders
Collaborative, outcome-driven mindset with a passion for improving the seller experience
Location & Schedule
Location: Hub-based (Atlanta, Boston, San Francisco, Scottsdale, or Seattle) Schedule: Hybrid — onsite Tuesday–Friday, remote Mondays
Reporting
Reports to: Director, Business Solutions Direct Reports: None (with informal mentorship expectations)
Benefits Competitive salary and 401(k) with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, and Vision plans
Fitness and wellness programs
Emotional & mental wellness support
Learning & development opportunities
Snacks in offices
Notes
Axon is a total compensation company; base pay, bonus, and stock awards. Base pay range: $171,000—$273,600 USD. Some roles may require legal eligibility to work in a firearms environment. We are an equal opportunity employer. If you require accommodation during the application process, please email recruitingops@axon.com.
Important: The above job description is not exhaustive and may change. Axon conducts phishing awareness and provides official career postings on our careers page.
#J-18808-Ljbffr