CX Systems Lead - Salesforce & CCaaS Integrations

A leading consumer technology company is seeking a CX Systems Developer Lead in Needham, Massachusetts, to design and scale integrated consumer experience solutions using Salesforce Service Cloud and CCaaS platforms. This role encompasses leading AI-driven automation, building seamless integrations, and optimizing customer journeys for better service outcomes. A strong background in CRM systems and integrations is required, with a salary range of $150,300 to $183,700 annually, along with various benefits including medical and dental insurance. #J-18808-Ljbffr