Donor Relations Officer 1
Inside Higher Ed, Palo Alto, CA, United States
Donor Relations Officer 1
The Development Office of the School of Engineering at Stanford University is seeking a
Donor Relations Officer 1 . The Donor Relations team is responsible for planning and executing a broad range of stewardship and development communications activities to strengthen ties to the School of Engineering and increase individuals’ desire to provide philanthropic support. Reporting to the Director of Donor Relations, this office will manage a portfolio of stewardship and donor engagement activities, overseeing annual reporting, gift acknowledgment, donor communications, and recognition projects while ensuring gifts are administered in accordance with donor intent and university policies.
In This Role, You Will
Manage a portfolio of annual reporting and donor engagement activities by establishing and executing project plans, timelines, tasks, and objectives.
Develop and provide recommendations on best methodologies to engage individual donors by analyzing past trends, researching donor profiles, and collaborating with colleagues to identify and produce key donor relations deliverables, including donor correspondence, videos or events.
Execute fiduciary responsibility to ensure that gifts are awarded and utilized in accordance with donor expectations and university policies in a timely manner. Resolve discrepancies and escalate when needed.
Manage the gift acknowledgment process, including identifying gifts that qualify for acknowledgment, ensuring the process is completed promptly, and writing original copy of acknowledgments on behalf of university leaders (e.g., the president, board chair, dean).
Work with non-development colleagues in the process of executing stewardship activities and to ensure funds are spent in alignment with donors’ wishes.
Manage the process of requesting gift usage information from beneficiaries (such as students, faculty), drafting, editing, rewriting, and exercising judgment to determine appropriateness of content. Create reports of funds awarded and ensure timely delivery to donors using appropriate messaging.
Initiate the gift entry process by setting up donor relations information in the system, performing an annual audit of assigned portfolios against the development database to ensure all related documents, fund, stewardee, and beneficiary information is accurate and complete, and identifying and resolving any inaccuracies.
Independently project manage donor recognition projects, including communicating with donors, colleagues, and vendors, which may include donor walls, signage, and websites, and participate in special projects as assigned.
Assist with creating and executing events; coordinate with the donor relations community on cross‑functional events.
Manage vendors/consultants on specific projects and may oversee key vendor and consultant relationships.
Education & Experience
Bachelor’s degree and three years of relevant experience or a combination of education and relevant experience.
Knowledge, Skills, & Abilities
Superior organizational skills.
Excellent writing, research, and editorial skills; ability to synthesize information and compose clear and effective materials.
Ability to listen and respond with diplomacy and tact.
Demonstrated experience managing and coordinating multiple complex projects with competing deadlines.
Strong attention to detail and ability to quickly understand and remember details about donors and projects to which they are assigned.
Strong customer service focus; excellent interpersonal and communication skills.
Demonstrated sound judgment in situations requiring independent decision‑making and in handling confidential and sensitive material.
Proficient in MS Office Suite and database applications.
Demonstrated project management skills.
Working Conditions
May require working flexible hours, including nights and weekends.
Physical Requirements
Frequently perform desk‑based computer tasks, stand/walk, sit, use a telephone.
Occasionally light/fine grasping, lift/carry/push/pull objects that weigh up to 10 pounds, write by hand.
Work Standards
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide.
Pay Range The expected pay range for this position is $90,876 to $101,963 per annum. The base pay represents only one aspect of the comprehensive rewards package. Stanford University provides a comprehensive benefits package; details are available on the Cardinal at Work website.
Why Stanford Is For You
Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TED Talk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time‑off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world‑class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!
Equal Employment Opportunity Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Reasonable Accommodations Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.
Additional Information
Schedule: Full‑time
Job Code: 4321
Employee Status: Regular
Grade: G
Requisition ID: 108576
Work Arrangement: Hybrid Eligible
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Donor Relations Officer 1 . The Donor Relations team is responsible for planning and executing a broad range of stewardship and development communications activities to strengthen ties to the School of Engineering and increase individuals’ desire to provide philanthropic support. Reporting to the Director of Donor Relations, this office will manage a portfolio of stewardship and donor engagement activities, overseeing annual reporting, gift acknowledgment, donor communications, and recognition projects while ensuring gifts are administered in accordance with donor intent and university policies.
In This Role, You Will
Manage a portfolio of annual reporting and donor engagement activities by establishing and executing project plans, timelines, tasks, and objectives.
Develop and provide recommendations on best methodologies to engage individual donors by analyzing past trends, researching donor profiles, and collaborating with colleagues to identify and produce key donor relations deliverables, including donor correspondence, videos or events.
Execute fiduciary responsibility to ensure that gifts are awarded and utilized in accordance with donor expectations and university policies in a timely manner. Resolve discrepancies and escalate when needed.
Manage the gift acknowledgment process, including identifying gifts that qualify for acknowledgment, ensuring the process is completed promptly, and writing original copy of acknowledgments on behalf of university leaders (e.g., the president, board chair, dean).
Work with non-development colleagues in the process of executing stewardship activities and to ensure funds are spent in alignment with donors’ wishes.
Manage the process of requesting gift usage information from beneficiaries (such as students, faculty), drafting, editing, rewriting, and exercising judgment to determine appropriateness of content. Create reports of funds awarded and ensure timely delivery to donors using appropriate messaging.
Initiate the gift entry process by setting up donor relations information in the system, performing an annual audit of assigned portfolios against the development database to ensure all related documents, fund, stewardee, and beneficiary information is accurate and complete, and identifying and resolving any inaccuracies.
Independently project manage donor recognition projects, including communicating with donors, colleagues, and vendors, which may include donor walls, signage, and websites, and participate in special projects as assigned.
Assist with creating and executing events; coordinate with the donor relations community on cross‑functional events.
Manage vendors/consultants on specific projects and may oversee key vendor and consultant relationships.
Education & Experience
Bachelor’s degree and three years of relevant experience or a combination of education and relevant experience.
Knowledge, Skills, & Abilities
Superior organizational skills.
Excellent writing, research, and editorial skills; ability to synthesize information and compose clear and effective materials.
Ability to listen and respond with diplomacy and tact.
Demonstrated experience managing and coordinating multiple complex projects with competing deadlines.
Strong attention to detail and ability to quickly understand and remember details about donors and projects to which they are assigned.
Strong customer service focus; excellent interpersonal and communication skills.
Demonstrated sound judgment in situations requiring independent decision‑making and in handling confidential and sensitive material.
Proficient in MS Office Suite and database applications.
Demonstrated project management skills.
Working Conditions
May require working flexible hours, including nights and weekends.
Physical Requirements
Frequently perform desk‑based computer tasks, stand/walk, sit, use a telephone.
Occasionally light/fine grasping, lift/carry/push/pull objects that weigh up to 10 pounds, write by hand.
Work Standards
Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide.
Pay Range The expected pay range for this position is $90,876 to $101,963 per annum. The base pay represents only one aspect of the comprehensive rewards package. Stanford University provides a comprehensive benefits package; details are available on the Cardinal at Work website.
Why Stanford Is For You
Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TED Talk, film screening, or listen to a renowned author or global leader speak.
A caring culture. We provide superb retirement plans, generous time‑off, and family care resources.
A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world‑class exercise facilities. We also provide excellent health care benefits.
Discovery and fun. Stroll through historic sculptures, trails, and museums.
Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!
Equal Employment Opportunity Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
Reasonable Accommodations Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources by submitting a contact form.
Additional Information
Schedule: Full‑time
Job Code: 4321
Employee Status: Regular
Grade: G
Requisition ID: 108576
Work Arrangement: Hybrid Eligible
#J-18808-Ljbffr