Staff Experience Designer

Job Description Summary This job identifies issues and recommends best practices to enhance user experience. They lead functional projects and programs aimed at improving user engagement and satisfaction while analyzing business trends to inform strategies. Responsibilities include collaborating with stakeholders to prioritize user needs in design processes and facilitating workshops to gather insights and feedback from users. Essential Responsibilities Develop plans to enhance the user and customer experience across the digital and physical products and meet team performance Perform more-complex customer experiences that require highly specialized user interface and product design knowledge and advanced business expertise Lead some projects or programs within the product function and may coordinate activities of others Design process, product, and service improvements based on understanding of business needs and industry trends Determine methods and procedures on new assignments that may impact activities of others Analyze business trends to inform user experience strategies and initiatives. Collaborate with stakeholders to ensure user needs are prioritized in design processes. Minimum Qualifications 5+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience. Additional Responsibilities and Preferred Qualifications The base pay for this role will depend on where you work and the relevant experience and expertise you bring. The expected range of pay for this role by location is: San Jose, California : ($176,500.00 - $262,350.00 Annually) Austin, Texas : ($160,500.00 - $238,700.00 Annually) Additional compensation for this role may include an annual performance bonus, equity, or other incentive compensation, as applicable. PayPal’s balanced hybrid work model offers 3 days in the office for effective in‑person collaboration and 2 days at a choice of either the PayPal office or your home workspace, ensuring you equally have the benefits and conveniences of both locations. Benefits At PayPal, we’re committed to building an equitable and inclusive global economy. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you. We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. Commitment to Diversity and Inclusion PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com. REQ ID R0133704 #J-18808-Ljbffr