Regional Sales Associate
C&M FORWARDING, North Chili, NY, United States
Job Description
Job Description
Position Overview C&M Forwarding is seeking an entry-level Regional Sales Associate to support our LTL transportation and warehousing operations, while developing into a future outside sales professional. This role is designed for individuals who want to learn logistics from the ground up—combining customer service, inside sales support, and hands-on operational exposure. You will work closely with operations, warehouse leadership, and veteran sales representatives, gaining real-world experience across transportation and warehousing. As skills and confidence grow, so does customer ownership, decision-making authority, and autonomy.
Key Responsibilities · Support LTL and partial truckload freight activity, including quoting, pricing support, and order entry · Assist with warehouse-related customer service, including inbound receipts, storage coordination, inventory inquiries, and outbound order releases · Serve as a primary customer contact for transportation and warehousing programs · Coordinate daily shipments with carriers and internal warehouse teams to meet service expectations · Track shipments and warehouse orders, providing proactive communication and resolution · Maintain accurate records in CRM, TMS, and WMS platforms · Support freight claims, accessorial review, inventory discrepancies, and service escalations · Identify opportunities to expand customer relationships across C&M's transportation and warehouse services
Sales Training & Career Development · Train alongside C&M's veteran outside sales representatives through structured mentorship · Shadow customer meetings, facility tours, and sales calls to learn consultative logistics selling · Develop a strong understanding of LTL pricing, warehouse cost structures, and integrated logistics solutions · Progressively take ownership of customer accounts and sales activity based on performance · Earn increasing autonomy and responsibility as operational knowledge and sales skills are acquired · Clear advancement path into Outside Sales, Account Management, or Senior Operations roles
Qualifications · Entry-level candidates encouraged to apply · 0-2 years of experience in customer service, sales support, logistics, or warehousing · Strong communication, organization, and relationship-building skills · Ability to manage multiple priorities in a fast-paced transportation environment · Proficiency in Microsoft Office (Excel, Outlook, Word) · Interest in building a long-term career in logistics, transportation, and sales
Compensation & Benefits · $50,000 base salary · Discretionary year-end bonus based on individual and company performance · Hands-on mentorship from experienced C&M sales and operations leaders · Exposure to real-world LTL, warehousing, cross-dock, and logistics programs · Long-term growth opportunities within a stable, family-owned logistics company Company Description C&M Forwarding Company (headquarters located in Rochester, NY) is a leader in the transportation industry, offering a diverse portfolio of services to a wide variety of clients, large and small.
Company Description
C&M Forwarding Company (headquarters located in Rochester, NY) is a leader in the transportation industry, offering a diverse portfolio of services to a wide variety of clients, large and small.
Job Description
Position Overview C&M Forwarding is seeking an entry-level Regional Sales Associate to support our LTL transportation and warehousing operations, while developing into a future outside sales professional. This role is designed for individuals who want to learn logistics from the ground up—combining customer service, inside sales support, and hands-on operational exposure. You will work closely with operations, warehouse leadership, and veteran sales representatives, gaining real-world experience across transportation and warehousing. As skills and confidence grow, so does customer ownership, decision-making authority, and autonomy.
Key Responsibilities · Support LTL and partial truckload freight activity, including quoting, pricing support, and order entry · Assist with warehouse-related customer service, including inbound receipts, storage coordination, inventory inquiries, and outbound order releases · Serve as a primary customer contact for transportation and warehousing programs · Coordinate daily shipments with carriers and internal warehouse teams to meet service expectations · Track shipments and warehouse orders, providing proactive communication and resolution · Maintain accurate records in CRM, TMS, and WMS platforms · Support freight claims, accessorial review, inventory discrepancies, and service escalations · Identify opportunities to expand customer relationships across C&M's transportation and warehouse services
Sales Training & Career Development · Train alongside C&M's veteran outside sales representatives through structured mentorship · Shadow customer meetings, facility tours, and sales calls to learn consultative logistics selling · Develop a strong understanding of LTL pricing, warehouse cost structures, and integrated logistics solutions · Progressively take ownership of customer accounts and sales activity based on performance · Earn increasing autonomy and responsibility as operational knowledge and sales skills are acquired · Clear advancement path into Outside Sales, Account Management, or Senior Operations roles
Qualifications · Entry-level candidates encouraged to apply · 0-2 years of experience in customer service, sales support, logistics, or warehousing · Strong communication, organization, and relationship-building skills · Ability to manage multiple priorities in a fast-paced transportation environment · Proficiency in Microsoft Office (Excel, Outlook, Word) · Interest in building a long-term career in logistics, transportation, and sales
Compensation & Benefits · $50,000 base salary · Discretionary year-end bonus based on individual and company performance · Hands-on mentorship from experienced C&M sales and operations leaders · Exposure to real-world LTL, warehousing, cross-dock, and logistics programs · Long-term growth opportunities within a stable, family-owned logistics company Company Description C&M Forwarding Company (headquarters located in Rochester, NY) is a leader in the transportation industry, offering a diverse portfolio of services to a wide variety of clients, large and small.
Company Description
C&M Forwarding Company (headquarters located in Rochester, NY) is a leader in the transportation industry, offering a diverse portfolio of services to a wide variety of clients, large and small.