Training & Quality Manager – Inside Sales

A prominent training services provider in Massachusetts seeks a Training and Development Manager to develop and manage comprehensive QA and training programs across various teams. This role involves collaborating with leadership to ensure high standards and exceptional customer experience, as well as managing and developing Training Specialists. Candidates should have significant call center experience, strong leadership abilities, and relevant certifications. The position offers competitive benefits including medical insurance and a 401k plan. #J-18808-Ljbffr