Training & QA Leader for Inside Sales & CX

A leading window replacement firm in Austin seeks a Training and Development Manager. This role involves developing a robust QA and training ecosystem for the Communication Center, enhancing customer experience through effective training programs. Ideal candidates will possess extensive call center experience, proven leadership, and project management skills. Benefits include medical insurance, tuition reimbursement, and a 401k match. The competitive salary range is $100,000 - $125,000 annually. #J-18808-Ljbffr