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Account Manager - Commercial Refrigeration (DHR)

Kelso Industries, Atlanta, GA, United States


Account Manager – Commercial Refrigeration

Location: Kennesaw, GA | Full‑Time

Compensation: Competitive base salary + performance bonus

Travel: Regional (up to 50%)

What You’ll Do

Own and grow a portfolio of enterprise food retail and cold‑chain accounts

Achieve annual revenue and margin targets across service, maintenance, and project work

Build and maintain strong relationships with customer decision‑makers across assigned accounts

Identify and develop new opportunities within existing accounts (PM agreements, repair work, installs)

Partner with Service Managers and operations teams to ensure high‑quality execution and customer satisfaction

Support service contract renewals and RFP processes for assigned customers

Maintain account plans, pipeline, and customer data in Salesforce

Act as the primary liaison between customers and internal teams to resolve issues and drive results

Stay proactive in understanding customer needs and aligning solutions accordingly

What You’ll Bring

3–5+ years of account management, service sales, or business development experience

Direct experience in commercial refrigeration (required) – including service, maintenance, or installation environments

Experience managing customer relationships and owning revenue or account growth targets

Strong understanding of service‑based sales (preventative maintenance, repair, lifecycle support)

Ability to balance revenue growth with margin performance

Strong communication, presentation, and relationship‑building skills

Experience working cross‑functionally with operations or field teams

Proficiency with CRM systems (Salesforce or similar) and Microsoft Office

Ability to travel locally/regionally (up to ~50%)

Bachelor’s degree in business, marketing, or related field (preferred)

What We Offer

Competitive base salary + strong performance‑based bonus structure tied to revenue and margin results

Quarterly bonus opportunities

Comprehensive benefits package (medical, dental, vision, 401(k), PTO)

Opportunity to grow a substantial book of business in a stable, high‑demand commercial market

Collaborative, entrepreneurial culture with strong support from leadership

Kelso Industries celebrates diversity and is committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment based on race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business.

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