Account Manager/Specialty Account Manager, Nephrology
Amgen, Memphis, TN, United States
Professional, proactive demeanor.
About the Role As a Specialty Account Manager – Nephrology, you will represent KRYSTEXXA to physicians and health care professionals, build and execute a territory business plan, and provide comprehensive account management support within a specific geography.
Responsibilities
Develop a comprehensive territory business plan aimed at achieving and exceeding annual sales goals.
Promote KRYSTEXXA within approved labeling in a fair and ethical manner consistent with industry and corporate guidelines.
Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix teams.
Build strong customer relationships by understanding their needs and communicating those needs to team members.
Consistently meet or exceed corporate sales goals.
Communicate territory activity accurately and timely as directed by management.
Drive product demand through education on disease state and product information.
Provide feedback to leadership and internal departments about the changing environment and results.
Adhere to compliance policies, including the PhRMA code.
Collaborate with patient services and market access teams to achieve overall business goals.
Coordinate between accounts and field teams to support full account needs.
Educate healthcare professionals and office staff on site‑of‑care options.
Attend medical congresses and society meetings as needed.
Manage promotional and operational budget within assigned territory.
Maximize use of approved resources to achieve territory and account level goals.
Successfully complete all company training classes.
Complete administrative duties accurately and timely.
Serve as a contributing member of a high‑performance team.
Perform other tasks and responsibilities as requested by the company.
Qualifications Basic Qualifications - Account Manager (Level 4):
Bachelor's degree and 3 years sales experience in pharma, biotech, medical device, or hospital sales.
Associate degree and 6 years sales experience in the same fields.
High school diploma/GED and 8 years sales experience in the same fields.
Basic Qualifications - Specialty Account Manager (Level 5):
Doctorate degree with 2 years collective account management, sales, and commercial experience.
Master’s degree with 6 years collective account management, sales, and commercial experience.
Bachelor’s degree with 8 years collective account management, sales, and commercial experience.
Associate degree with 10 years collective account management, sales, and commercial experience.
Preferred Qualifications
Buy‑and‑bill experience with documented success, and/or biologic/infusion experience is strongly preferred.
Sales experience in Nephrology, Ophthalmology, or rare/specialty disease states.
Site‑of‑care and reimbursement experience.
Experience working with institutions and integrated delivery networks.
Pharma account management selling experience; ability to coordinate across field teams.
Approximately 50% travel, including some overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Compensation & Benefits The expected annual salary range in the U.S. (excluding Puerto Rico) is:
Account Manager – Level 4: $154,736 – $183,900
Specialty Account Manager – Level 5: $173,255 – $203,801
Amgen offers a comprehensive Total Rewards Plan including:
Health, dental, vision, life and disability insurance; flexible spending accounts.
Retirement and savings plan with generous company contributions.
Discretionary annual bonus program, or sales‑based incentive plan for field reps.
Stock‑based long‑term incentives.
Award‑winning time‑off plans and bi‑annual company shutdowns.
Flexible work models, including remote work arrangements where possible.
Amgen is an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
Amgen will provide reasonable accommodation for individuals with disabilities for the application and interview process and for performing essential job functions.
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About the Role As a Specialty Account Manager – Nephrology, you will represent KRYSTEXXA to physicians and health care professionals, build and execute a territory business plan, and provide comprehensive account management support within a specific geography.
Responsibilities
Develop a comprehensive territory business plan aimed at achieving and exceeding annual sales goals.
Promote KRYSTEXXA within approved labeling in a fair and ethical manner consistent with industry and corporate guidelines.
Address access, pull-through, and reimbursement issues by coordinating with stakeholders and matrix teams.
Build strong customer relationships by understanding their needs and communicating those needs to team members.
Consistently meet or exceed corporate sales goals.
Communicate territory activity accurately and timely as directed by management.
Drive product demand through education on disease state and product information.
Provide feedback to leadership and internal departments about the changing environment and results.
Adhere to compliance policies, including the PhRMA code.
Collaborate with patient services and market access teams to achieve overall business goals.
Coordinate between accounts and field teams to support full account needs.
Educate healthcare professionals and office staff on site‑of‑care options.
Attend medical congresses and society meetings as needed.
Manage promotional and operational budget within assigned territory.
Maximize use of approved resources to achieve territory and account level goals.
Successfully complete all company training classes.
Complete administrative duties accurately and timely.
Serve as a contributing member of a high‑performance team.
Perform other tasks and responsibilities as requested by the company.
Qualifications Basic Qualifications - Account Manager (Level 4):
Bachelor's degree and 3 years sales experience in pharma, biotech, medical device, or hospital sales.
Associate degree and 6 years sales experience in the same fields.
High school diploma/GED and 8 years sales experience in the same fields.
Basic Qualifications - Specialty Account Manager (Level 5):
Doctorate degree with 2 years collective account management, sales, and commercial experience.
Master’s degree with 6 years collective account management, sales, and commercial experience.
Bachelor’s degree with 8 years collective account management, sales, and commercial experience.
Associate degree with 10 years collective account management, sales, and commercial experience.
Preferred Qualifications
Buy‑and‑bill experience with documented success, and/or biologic/infusion experience is strongly preferred.
Sales experience in Nephrology, Ophthalmology, or rare/specialty disease states.
Site‑of‑care and reimbursement experience.
Experience working with institutions and integrated delivery networks.
Pharma account management selling experience; ability to coordinate across field teams.
Approximately 50% travel, including some overnight and weekend commitments.
Proficiency in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
Compensation & Benefits The expected annual salary range in the U.S. (excluding Puerto Rico) is:
Account Manager – Level 4: $154,736 – $183,900
Specialty Account Manager – Level 5: $173,255 – $203,801
Amgen offers a comprehensive Total Rewards Plan including:
Health, dental, vision, life and disability insurance; flexible spending accounts.
Retirement and savings plan with generous company contributions.
Discretionary annual bonus program, or sales‑based incentive plan for field reps.
Stock‑based long‑term incentives.
Award‑winning time‑off plans and bi‑annual company shutdowns.
Flexible work models, including remote work arrangements where possible.
Amgen is an Equal Opportunity Employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
Amgen will provide reasonable accommodation for individuals with disabilities for the application and interview process and for performing essential job functions.
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