Account Manager/Specialty Account Manager, Nephrology
BioSpace, Memphis, TN, United States
Account Manager / Specialty Account Manager – Nephrology
What You Will Do
In this vital role you will be responsible for representing KRYSTEXXA to physicians and healthcare professionals, establishing product sales, and performing total territory account management. The Specialty Account Manager provides account management support to accounts within a specific geography in the designated marketplace, focusing on issues specific to their designated accounts. The SAM acts as the central account manager, responsible for driving product demand and coordinating relevant field teams to address account needs.
Responsibilities
Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
Promote KRYSTEXXA within approved labeling in a comprehensive, fair and ethical manner consistent with industry specific and corporate legal and regulatory guidelines.
Address issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
Develop strong customer relationships by better understanding the customers’ needs and goals and communicating those needs and goals to other team members.
Consistently meet or exceed corporate sales goals.
Communicate territory activity in an accurate and timely manner as directed by management.
Drive product demand among targets through education on disease state and product information.
Provide feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
Adhere to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
Work closely with patient services and market access team members, and understand their roles, to achieve overall business goals.
Coordinate between accounts and relevant Amgen field teams to support the full range of account needs.
Educate healthcare professionals and office staff on site-of-care options.
Attend medical congresses and society meetings as needed.
Manage efforts within assigned promotional and operational budget.
Maximize use of approved resources to achieve territory and account level goals.
Successfully complete all Company training classes.
Complete administrative duties accurately and in a timely fashion.
Function as a contributing member of a high-performance team.
Perform such other tasks and responsibilities as requested by the Company.
What We Expect Of You The Specialty Account Manager we seek is a motivated professional with the following qualifications.
Basic Qualifications (Account Manager Level 4)
Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
Basic Qualifications (Specialty Account Manager Level 5)
Doctorate degree and 2 years of collective account management experience, sales, & commercial experience.
Masters degree and 6 years of collective account management experience, sales, & commercial experience.
Bachelors degree and 8 years of collective account management experience, sales, & commercial experience.
Associate degree and 10 years of collective account management experience, sales, & commercial experience.
Preferred Qualifications
Buy‑and‑bill experience with documented success and/or biologic/infusion experience strongly preferred.
Sales experience in Nephrology, Ophthalmology, and/or rare/specialty disease states preferred.
Site-of-care and reimbursement experience strongly preferred.
Experience working with institutions and integrated delivery networks preferred.
Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
Approximately 50% travel (may vary by territory), including some overnight and weekend commitments.
Proficient in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
What You Can Expect Of Us The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager Level 4) $154,736 - $183,900 and (Specialty Account Manager Level 5) $173,255 - $203,801. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save toward retirement or other goals, work/life balance, and career development opportunities:
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
Stock‑based long‑term incentives.
Award‑winning time‑off plans and bi‑annual company‑wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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Responsibilities
Develop a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
Promote KRYSTEXXA within approved labeling in a comprehensive, fair and ethical manner consistent with industry specific and corporate legal and regulatory guidelines.
Address issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
Develop strong customer relationships by better understanding the customers’ needs and goals and communicating those needs and goals to other team members.
Consistently meet or exceed corporate sales goals.
Communicate territory activity in an accurate and timely manner as directed by management.
Drive product demand among targets through education on disease state and product information.
Provide feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
Adhere to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
Work closely with patient services and market access team members, and understand their roles, to achieve overall business goals.
Coordinate between accounts and relevant Amgen field teams to support the full range of account needs.
Educate healthcare professionals and office staff on site-of-care options.
Attend medical congresses and society meetings as needed.
Manage efforts within assigned promotional and operational budget.
Maximize use of approved resources to achieve territory and account level goals.
Successfully complete all Company training classes.
Complete administrative duties accurately and in a timely fashion.
Function as a contributing member of a high-performance team.
Perform such other tasks and responsibilities as requested by the Company.
What We Expect Of You The Specialty Account Manager we seek is a motivated professional with the following qualifications.
Basic Qualifications (Account Manager Level 4)
Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
Basic Qualifications (Specialty Account Manager Level 5)
Doctorate degree and 2 years of collective account management experience, sales, & commercial experience.
Masters degree and 6 years of collective account management experience, sales, & commercial experience.
Bachelors degree and 8 years of collective account management experience, sales, & commercial experience.
Associate degree and 10 years of collective account management experience, sales, & commercial experience.
Preferred Qualifications
Buy‑and‑bill experience with documented success and/or biologic/infusion experience strongly preferred.
Sales experience in Nephrology, Ophthalmology, and/or rare/specialty disease states preferred.
Site-of-care and reimbursement experience strongly preferred.
Experience working with institutions and integrated delivery networks preferred.
Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
Approximately 50% travel (may vary by territory), including some overnight and weekend commitments.
Proficient in Microsoft Office.
Professional, proactive demeanor.
Strong interpersonal skills.
Excellent written and verbal communication skills.
What You Can Expect Of Us The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager Level 4) $154,736 - $183,900 and (Specialty Account Manager Level 5) $173,255 - $203,801. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save toward retirement or other goals, work/life balance, and career development opportunities:
Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.
A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan.
Stock‑based long‑term incentives.
Award‑winning time‑off plans and bi‑annual company‑wide shutdowns.
Flexible work models, including remote work arrangements where possible.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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