Founding Customer Success Lead — Remote, Enterprise Impact

A growing tech startup in San Francisco is seeking a Senior Customer Success Manager to bridge the gap between product and customer outcomes. In this role, you'll be responsible for all customer interactions post-sale, ensuring successful onboarding and product adoption. You'll develop processes and systems to drive engagement and monitor customer health, transforming how enterprise customers realize their success. This position requires a proactive mindset and experience in B2B SaaS environments. #J-18808-Ljbffr