IT Service Desk Analyst I - Bilingual Spanish AV & IT Support

A prominent music association in Miami is seeking a Service Desk Analyst I to provide Tier 1 IT support. This role involves accurately documenting and resolving service requests and incidents, supporting both onsite and remote users. The ideal candidate will have a bachelor's degree in IT or related field, 1-3 years' experience in IT support, and fluency in Spanish. Responsibilities include onboarding staff and maintaining audio/visual equipment for events. A collaborative and service-oriented attitude is essential. #J-18808-Ljbffr