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Total Rewards Specialist

Lids, Indianapolis, IN, United States


General Position Summary The Total Rewards Specialist is responsible for the administration, execution, and support of the organization’s total rewards programs, including health and welfare benefits, retirement plans (401(k)), and related compensation programs. This role ensures program accuracy, compliance with applicable laws and regulations, and a positive employee experience, while partnering closely with HR, payroll, finance, and external vendors.

Principle Duties and Responsibilities Benefits Administration

Administer health and welfare benefit programs, including medical, dental, vision, life insurance, disability, COBRA, and FSA/HSA plans.

Serve as a primary point of contact for employee benefits inquiries, providing accurate and timely guidance.

Coordinate annual open enrollment processes, including system configuration, employee communications, and vendor coordination.

Ensure benefit plans are administered in compliance with federal, state, and local regulations (e.g., ERISA, ACA, COBRA, HIPAA).

Administer the company’s 401(k) and retirement savings plans, including eligibility tracking, enrollments, contribution changes, loans, and distributions.

Partner with recordkeepers, trustees, and payroll teams to ensure accurate contributions and reconciliations.

Support annual nondiscrimination testing, audits, and required filings (e.g., Form 5500).

Assist with retirement plan communications and employee education initiatives.

Total Rewards Operations & Compliance

Maintain accurate employee rewards data within HRIS and benefits administration systems (e.g., UKG Ready or similar platforms).

Support benefits and retirement plan audits by gathering documentation and responding to auditor requests.

Monitor vendor performance and assist with issue resolution and service improvements.

Contribute to the development and maintenance of benefits policies, procedures, and employee-facing materials.

Reporting & Analysis

Prepare routine and ad hoc reports related to benefits participation, costs, and compliance.

Assist with benchmarking, plan evaluations, and cost analysis to support total rewards strategy.

Identify opportunities to improve administrative efficiency and employee experience.

Job Required Knowledge & Skills

Benefits and retirement plan expertise

Compliance and audit readiness

Employee service orientation

Analytical and problem solving skills

Strong written and verbal communication

Job Knowledge & Skills Required

Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).

2+ years of experience in benefits and/or total rewards administration.

Hands‑on experience administering health and welfare benefit plans and 401(k) retirement plans.

Working knowledge of benefits‑related laws and regulations (ERISA, ACA, COBRA, HIPAA).

Strong attention to detail, organizational skills, and ability to manage multiple priorities.

Preferred

Experience in a multi‑state or retail organization.

HRIS and benefits system experience (UKG Ready preferred).

Certified Benefits Professional (CBP) or similar certification.

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