Collision Estimator
Crash Champions, Mount Juliet, TN, United States
Champions Do More
As one of the fastest-growing and most exciting brands in the industry, Crash Champions is the largest founder‑led multi‑shop operator (MSO) of high‑quality collision repair service in the U.S. The company also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, servicing customers at more than 650 state‑of‑the‑art locations in 38 states. Founded in 1999 by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert, Crash Champions has over 25 years of history of delivering superior collision repair service with a “People First” mindset. We Champion People.
Responsibilities
Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write full estimates after disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in‑process QC.
Keep every customer fully informed and updated on the status of their vehicle, providing the best possible experience.
Pull and review all data procedures for or with Body Technicians and complete post‑scanning for each vehicle in the repair process.
Pre‑close the final repair order, handle disbursement paperwork, address exceptions, and ensure carrier‑specific requirements are complete.
Qualifications
Strong customer service skills.
Excellent organization and multi‑tasking, good time management, and the ability to adapt to a fast‑paced environment.
Experience dealing with insurance partners preferred.
Knowledge of multiple estimating systems; CCC One preferred, Mitchell & Audatex allowed.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401(k) Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to job related knowledge, skills, experience, relevant certifications and qualifications.
Compensation ranges listed are inclusive of monthly sales incentive bonuses. The compensation range listed is the average range for a typical full‑time employee in this position.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Posted Min Pay Rate USD $65,000.00 / Yr.
Posted Max Pay Rate USD $139,500.00 / Yr.
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Responsibilities
Educate customers on vehicle repair processes, insurance procedures, customer rights, repair techniques, safety, and value.
Complete initial estimates, write full estimates after disassembly and damage evaluation, and lock final estimates.
Manage each repair throughout the process and ensure Crash Champions’ quality standards by performing in‑process QC.
Keep every customer fully informed and updated on the status of their vehicle, providing the best possible experience.
Pull and review all data procedures for or with Body Technicians and complete post‑scanning for each vehicle in the repair process.
Pre‑close the final repair order, handle disbursement paperwork, address exceptions, and ensure carrier‑specific requirements are complete.
Qualifications
Strong customer service skills.
Excellent organization and multi‑tasking, good time management, and the ability to adapt to a fast‑paced environment.
Experience dealing with insurance partners preferred.
Knowledge of multiple estimating systems; CCC One preferred, Mitchell & Audatex allowed.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Group Life Insurance
Disability Insurance
401(k) Retirement Plan with match
Referral Bonus (“Cash From Crash”)
5 Paid Holidays
We are committed to providing competitive compensation for this role. The actual offer will be based on various factors, including but not limited to job related knowledge, skills, experience, relevant certifications and qualifications.
Compensation ranges listed are inclusive of monthly sales incentive bonuses. The compensation range listed is the average range for a typical full‑time employee in this position.
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Posted Min Pay Rate USD $65,000.00 / Yr.
Posted Max Pay Rate USD $139,500.00 / Yr.
#J-18808-Ljbffr