Remote EdTech Director of Customer Support

A leading company in EdTech is seeking a Director of Customer Support to lead a fully remote team. The ideal candidate should have over 7 years of experience in customer support, with a minimum of 3 years in a leadership role. Responsibilities include optimizing support systems and ensuring timely issue resolution. This role requires a strong background in enterprise software support and a proven ability to improve customer satisfaction metrics. The position offers a competitive salary up to $120,000 annually plus bonuses. #J-18808-Ljbffr