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Bronx New York - Employment Engagement Specialist - Lantern House

Goodwill Industries of Greater New York and Northern New Jersey, New York, NY, United States


Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering an inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.

We are seeking an experienced Employer Engagement Specialist. If you are looking to join our dedicated team, we want to hear from you!

About This Role Clubhouse provides an environment where adults diagnosed with mental health disorders come together fostering a collaboration where each individual has the opportunity to use their strengths, talents, and abilities and work together. The Clubhouse environment focuses on teamwork, healthy lifestyles and individual choice. Under the direction and supervision of the Clubhouse Program Director and in partnership with other Clubhouse staff and the members we serve, the Placement Supervisor coordinates all vocational/educational aspects of the Clubhouse. The Employment Engagement Specialist must be able to adapt to situations as they arise; possess the flexibility and sound decision-making to address the daily multiplicity of activities and demands occurring in the operation of the Clubhouse Employment/Education Unit.

Awesome Things You’ll Do

Goodwill Clubhouse is seeking a highly energetic and hands‑on Full Time Clubhouse Generalist to perform and support a variety of activities for our members, including:

Work closely with the Clubhouse’s Intake Staff to arrange and conduct program promotions, assist with gathering referral materials and processing admissions as well as manage a caseload of participants

Document all correspondence and enter member information into the electronic health record in a timely manner.

Assist members in establishing member goals using a person‑centered approach;

Engage members in meaningful Clubhouse work during the work‑ordered day using motivational interviewing techniques

Continually engage members in identifying strengths and interest;

Encourage participation in activities including involvement in health and wellness activities

Assist in clubhouse kitchen and meal preparation

Track and log all member support in the electronic health record

Possess knowledge and ability to explain Clubhouse Policies, Code of Ethics and Clubhouse International Standards and use them to resolve issues and respond to inquiries

Complete effective, meaningful, engaging and timely outreach in cooperation with unit members

Complete and log all necessary status‑change paperwork for all members in your unit in cooperation with unit partner

Work with members to ensure unit space is cleaned and organized daily

Facilitate the use of unit meetings to identify, organize, and prioritize work of the unit

Encourage member participation in all health & wellness activities

Design and facilitate various clubhouse activities in partnership with members

Function as Placement Manager for members in Transitional Employment, providing on‑the‑job training for members and filling in for members on the job during absences

Responsible for related monthly and quarterly reports

Must Haves

Associate’s Degree or High School Diploma with 2 years of experience in the mental health field; Bachelor’s Degree preferred

Non‑clinical community approach; prior non‑clinical experience working with persons with mental illness is preferred but not required

Highly developed communication and organizational skills;

Proficient in Microsoft Word, Excel, Google Sheets, Google Docs, Slack

Able to manage multiple fast‑paced environments with strong follow‑through

Flexible to complete necessary work of the Clubhouse including coverage of holidays, weekends, social activities and other special events

Ready to provide absence coverage for the employment unit when needed.

Special Working Conditions

Some Saturday work required

Programme open on all holidays

Three weeks of clubhouse training at a certified training base outside of New York State

Responsible for the financial operations of the assigned unit under the direction of the Program Director

May supervise volunteers

What We Offer

Generous time‑off policy to use when you need it

Health, wellness and financial resources to help you achieve personal goals

Robust health benefits including medical, dental, vision, parental leaves and company‑sponsored life insurance

Retirement matching programs and contributions

Transit and commuter benefits

We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you! If you require a reasonable accommodation at any point in the application or interview process, or if you are unable to apply through our recruitment portal, please contact us at humanresources@goodwillny.org. We are happy to assist and ensure you have an equal opportunity to apply.

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