IT Product Owner I
InComm, Salt Lake City, UT, United States
Overview
InComm Payments is a pioneer in Innovative Payments Technology with over 30 years in the FinTech industry. We have grown to a team of more than 3,000 employees in 35 countries, with over 400 global technical patents and a network of more than 525,000 points of retail distribution.
InComm Payments collaborates with leading brands and merchants worldwide. We value innovation, quality, passion, integrity, and responsibility, and seek great people to join our team as we move toward a bright future. Learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
Responsibilities
Own and manage the product backlog for assigned Terminal Solutions platforms, tools, and workflows.
Manage development roadmap and track budgeting across sprint cycles.
Partner with business stakeholders, operations, and leadership to gather, document, and clarify product and process requirements.
Translate business needs into clear user stories, acceptance criteria, and functional documentation.
Prioritize backlog items based on business impact, operational urgency, risk, and capacity.
Serve as the primary point of contact for development teams for questions, clarifications, and scope alignment.
Support sprint planning, backlog refinement, reviews, and retrospectives to ensure predictable delivery.
Collaborate with terminal implementation, migration, and support teams to align product delivery with operational needs.
Assist in troubleshooting production issues by clarifying expected behavior, validating fixes, and coordinating across teams.
Ensure product changes and new capabilities are properly documented and communicated to operational teams.
Contribute to continuous improvement initiatives by identifying process gaps, inefficiencies, and opportunities for automation.
Support release planning and validation to ensure product changes meet quality, compliance, and operational readiness standards.
Refine and prioritize user stories and tasks to ensure they meet user needs and align with the product strategy.
Lead sprint planning, reviews, and retrospectives to ensure efficient product development cycles.
Analyze product performance metrics to continuously improve features and deliver greater value to users.
Oversee the entire product lifecycle, from ideation to post-launch evaluation.
Ensure that product releases meet quality standards and deadlines.
Monitor product performance post-launch and lead efforts for optimization and iteration.
Qualifications Qualities / Skills:
Strong ability to gather requirements and translate them into clear, actionable user stories and documentation.
Solid understanding of agile product ownership concepts, including backlog management and prioritization.
Excellent communication skills with the ability to work effectively across technical and non-technical teams.
Strong organizational skills with attention to detail and follow-through.
Ability to manage competing priorities in a fast-paced, operationally driven environment.
Collaborative mindset with a focus on problem-solving and continuous improvement.
Minimum Qualifications
1–3 years of experience in a Product Owner, Business Analyst, or similar role.
Experience working in agile or hybrid agile environments.
Demonstrated ability to manage backlogs, support sprint ceremonies, and work with development teams.
Experience supporting operationally critical platforms or customer facing solutions.
Education Requirements
Bachelor’s degree in Business, Information Systems, Engineering, or a related field, or equivalent practical experience.
Familiarity with tools such as Jira, Confluence, or similar requirements and backlog management platforms.
Experience in payments, terminal solutions, logistics, or enterprise software environments is a plus.
Agile or Scrum certifications (CSPO, PSPO, etc.).
InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.
This position is eligible for the Employee Referral Bonus Program Tier II.
#LI-DC1
Equal employment opportunity, including veterans and individuals with disabilities.
PI283708760
#J-18808-Ljbffr
InComm Payments collaborates with leading brands and merchants worldwide. We value innovation, quality, passion, integrity, and responsibility, and seek great people to join our team as we move toward a bright future. Learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.
Responsibilities
Own and manage the product backlog for assigned Terminal Solutions platforms, tools, and workflows.
Manage development roadmap and track budgeting across sprint cycles.
Partner with business stakeholders, operations, and leadership to gather, document, and clarify product and process requirements.
Translate business needs into clear user stories, acceptance criteria, and functional documentation.
Prioritize backlog items based on business impact, operational urgency, risk, and capacity.
Serve as the primary point of contact for development teams for questions, clarifications, and scope alignment.
Support sprint planning, backlog refinement, reviews, and retrospectives to ensure predictable delivery.
Collaborate with terminal implementation, migration, and support teams to align product delivery with operational needs.
Assist in troubleshooting production issues by clarifying expected behavior, validating fixes, and coordinating across teams.
Ensure product changes and new capabilities are properly documented and communicated to operational teams.
Contribute to continuous improvement initiatives by identifying process gaps, inefficiencies, and opportunities for automation.
Support release planning and validation to ensure product changes meet quality, compliance, and operational readiness standards.
Refine and prioritize user stories and tasks to ensure they meet user needs and align with the product strategy.
Lead sprint planning, reviews, and retrospectives to ensure efficient product development cycles.
Analyze product performance metrics to continuously improve features and deliver greater value to users.
Oversee the entire product lifecycle, from ideation to post-launch evaluation.
Ensure that product releases meet quality standards and deadlines.
Monitor product performance post-launch and lead efforts for optimization and iteration.
Qualifications Qualities / Skills:
Strong ability to gather requirements and translate them into clear, actionable user stories and documentation.
Solid understanding of agile product ownership concepts, including backlog management and prioritization.
Excellent communication skills with the ability to work effectively across technical and non-technical teams.
Strong organizational skills with attention to detail and follow-through.
Ability to manage competing priorities in a fast-paced, operationally driven environment.
Collaborative mindset with a focus on problem-solving and continuous improvement.
Minimum Qualifications
1–3 years of experience in a Product Owner, Business Analyst, or similar role.
Experience working in agile or hybrid agile environments.
Demonstrated ability to manage backlogs, support sprint ceremonies, and work with development teams.
Experience supporting operationally critical platforms or customer facing solutions.
Education Requirements
Bachelor’s degree in Business, Information Systems, Engineering, or a related field, or equivalent practical experience.
Familiarity with tools such as Jira, Confluence, or similar requirements and backlog management platforms.
Experience in payments, terminal solutions, logistics, or enterprise software environments is a plus.
Agile or Scrum certifications (CSPO, PSPO, etc.).
InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.
This position is eligible for the Employee Referral Bonus Program Tier II.
#LI-DC1
Equal employment opportunity, including veterans and individuals with disabilities.
PI283708760
#J-18808-Ljbffr