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Bilingual Property Administrator

ROCS Grad Staffing, Arlington, VA, United States


Responsibilities of the Administrative Assistant (Commercial Real Estate)

Assist Management in establishing, promoting, and maintaining positive relations with the tenants and with the everyday operations of the property

Answer phone calls from tenants and vendors and transfer to the appropriate based on needs

Provide tenants and vendors with assistance in scheduling building maintenance, communicating building procedures and supplying general building information

Update and maintain daily and emergency contact lists and information manuals

Coordinate and provide tenants with holiday and special event notifications

Provide support to Property Managers by producing, modifying and /or distributing various forms, spreadsheets, manuals, information packages and etc

Process correspondence with tenants, contractors and other third parties for Property Management staff

Execute prompt accurate billing of tenant work orders for billable services on bimonthly basis

Assist in updating manual and electronic filing systems for all properties, invoices, purchase orders, vendors, and other files

Assist with the scheduling contractors (ex: window washing) and coordinate with tenants.

Contribute toward operational needs by helping to provide phone coverage during lunchtime, vacation, sick days, etc., as well as providing administrative support related to maintaining property management operations as necessary.

Qualifications of the Administrative Assistant (Commercial Real Estate)

Bachelor’s Degree

1 to 2 years of previous customer service and administrative experience preferred. Prior administrative experience and experience in property and real estate management desirable

Proven customer service and problem-solving skills

Ability to think clearly, listen, and communicate effectively and courteously in challenging and sometimes stressful situations

Ability to thrive in a small team environment

Strong Microsoft Office Experience with Word, Excel, and Outlook

Consistently projects professionalism in representing Client’s properties at all times

Ability to work under pressure and effectively meets deadlines

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