Sales and After Sales Training Curriculum Coordinator
Stellantis, Auburn Hills, MI, United States
This curriculum development & training program operations role supports the day-to-day governance, administration, and continuous improvement of OEM/dealer learning and certification programs. This role partners with Sales, Service, Parts, Warranty, Customer Experience (CX), and Training teams to translate capability needs into structured curricula, maintain course/certification accuracy in learning systems, and deliver transparent reporting that supports compliance and network performance.
Primary stakeholders: Sales, Service, Parts, Warranty, CX, Dealer Operations, Training Delivery, Content Development, LMS administrators, reporting/analytics partners, and field teams.
Key Responsibilities
Administer dealership/OEM certification programs end-to-end (builds, maintenance, audits, rule groups, and compliance monitoring) across role-based learning paths.
Own curriculum/course governance workflows, including course code creation, intake/approval standards, UCI form management, and change control to protect learning data integrity.
Facilitate recurring governance meetings to align stakeholders on priorities, resourcing, scope, timing, and ownership for curriculum and certification updates.
Perform quality control after rule changes and system updates (quarterly/annual/ad hoc), reconcile discrepancies, and document corrective actions.
Develop executive-ready reporting and dashboards (weekly/quarterly/annual), including training-hours analysis, compliance status, and program performance insights.
Coordinate training readiness activities (e.g., T3/launch alignment), ensuring content, communications, and delivery support are synchronized across teams.
Manage program communications and distribution lists to ensure timely, consistent updates to impacted dealerships and internal audiences.
Provide trainer operations support (IT/admin coordination, equipment/wardrobe provisioning, contact lists) and manage trainer fleet/logistics (vehicle orders, maintenance, insurance documentation, and claims).
Key Deliverables & Outputs
Quarterly and annual certification audits, reconciliation logs, and corrective-action documentation
Executive-ready certification and curriculum presentations
Training-hours analysis, capacity/utilization tracking, and trend insights
Course tracker(s), change logs, and meeting action-item tracking
Basic Qualifications
Bachelor of Business Administration or another related field -OR- High School Diploma/GED and 10+ years' experience supporting automotive training, dealer enablement, certification operations, curriculum governance, or learning program administration
Working knowledge of learning management systems (LMS) and related data structures (courses, curricula, certifications, rules/requirements).
Strong project coordination skills: meeting facilitation, action tracking, stakeholder alignment, and deadline management.
Excellent written communication for program updates and executive-ready summaries.
Preferred Qualifications
Experience working with OEM/dealership networks across Sales, Service, Parts, Warranty, and CX organizations.
Comfort partnering with cross-functional technical teams (LMS admins/IT) to resolve data and system issues.
Our Benefits — Designed With You In Mind From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it.
Family Building Benefit We proudly support all paths to parenthood—including fertility and infertility treatments, adoption services, and gestational surrogacy.
Generous Paid Time Off We believe in work‑life balance. That’s why we offer: 17+ paid holidays, including shut‑down from December 24th through New Years Day every year; vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
An employer match on contributions to your 401k, Roth, and Catch‑Up plans
An employer contribution, even if you don’t contribute
Income Protection & Insurance Options Benefit from both employer-provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. — supporting the needs of you and your family and ensuring peace of mind.
Company Vehicle Lease Program Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products.
Support for Your Growth and Giving Back
Tuition reimbursement
Student loan refinancing programs
18 paid volunteer hours each year to make a difference in your community
And so much more! When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.
Equal Opportunity Statement At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. EOE / Disability / Veteran
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Primary stakeholders: Sales, Service, Parts, Warranty, CX, Dealer Operations, Training Delivery, Content Development, LMS administrators, reporting/analytics partners, and field teams.
Key Responsibilities
Administer dealership/OEM certification programs end-to-end (builds, maintenance, audits, rule groups, and compliance monitoring) across role-based learning paths.
Own curriculum/course governance workflows, including course code creation, intake/approval standards, UCI form management, and change control to protect learning data integrity.
Facilitate recurring governance meetings to align stakeholders on priorities, resourcing, scope, timing, and ownership for curriculum and certification updates.
Perform quality control after rule changes and system updates (quarterly/annual/ad hoc), reconcile discrepancies, and document corrective actions.
Develop executive-ready reporting and dashboards (weekly/quarterly/annual), including training-hours analysis, compliance status, and program performance insights.
Coordinate training readiness activities (e.g., T3/launch alignment), ensuring content, communications, and delivery support are synchronized across teams.
Manage program communications and distribution lists to ensure timely, consistent updates to impacted dealerships and internal audiences.
Provide trainer operations support (IT/admin coordination, equipment/wardrobe provisioning, contact lists) and manage trainer fleet/logistics (vehicle orders, maintenance, insurance documentation, and claims).
Key Deliverables & Outputs
Quarterly and annual certification audits, reconciliation logs, and corrective-action documentation
Executive-ready certification and curriculum presentations
Training-hours analysis, capacity/utilization tracking, and trend insights
Course tracker(s), change logs, and meeting action-item tracking
Basic Qualifications
Bachelor of Business Administration or another related field -OR- High School Diploma/GED and 10+ years' experience supporting automotive training, dealer enablement, certification operations, curriculum governance, or learning program administration
Working knowledge of learning management systems (LMS) and related data structures (courses, curricula, certifications, rules/requirements).
Strong project coordination skills: meeting facilitation, action tracking, stakeholder alignment, and deadline management.
Excellent written communication for program updates and executive-ready summaries.
Preferred Qualifications
Experience working with OEM/dealership networks across Sales, Service, Parts, Warranty, and CX organizations.
Comfort partnering with cross-functional technical teams (LMS admins/IT) to resolve data and system issues.
Our Benefits — Designed With You In Mind From your very first day, you’ll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected. Also, our Employee Assistance Program (EAP) offers confidential support for personal and professional challenges, always ready when you need it.
Family Building Benefit We proudly support all paths to parenthood—including fertility and infertility treatments, adoption services, and gestational surrogacy.
Generous Paid Time Off We believe in work‑life balance. That’s why we offer: 17+ paid holidays, including shut‑down from December 24th through New Years Day every year; vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.
Competitive Retirement Savings Plans
An employer match on contributions to your 401k, Roth, and Catch‑Up plans
An employer contribution, even if you don’t contribute
Income Protection & Insurance Options Benefit from both employer-provided and voluntary plan offerings, including life insurance, group accident, critical illness, etc. — supporting the needs of you and your family and ensuring peace of mind.
Company Vehicle Lease Program Eligible employees and their immediate families can participate in the company vehicle lease program, providing access to Stellantis vehicles with insurance, maintenance, and unlimited miles included. Plus, take advantage of exclusive discounts on Stellantis products.
Support for Your Growth and Giving Back
Tuition reimbursement
Student loan refinancing programs
18 paid volunteer hours each year to make a difference in your community
And so much more! When you join us, you’re not just building a career — you’re joining a company that supports you, inside and outside of work.
Equal Opportunity Statement At Stellantis, we assess candidates based on qualifications, merit, and business needs. We welcome applications from all people without regard to sex, age, ethnicity, nationality, religion, sexual orientation, disability, or any characteristic protected by law. EOE / Disability / Veteran
#J-18808-Ljbffr