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Director - Positive Associate Relations

Family Dollar, Chesapeake, VA, United States


The

Family Dollar Director Positive Associate Relations

is responsible for the creation and deployment of proactive people and labor strategies in conjunction with a balanced reactive strategy. This includes training and development of the HR and field management teams, regular field touchpoints to assess Associate engagement, and partnering cross‑functionally to align departments to a unified employee value proposition. A critical part of the role is understanding how to monitor labor trends and political climate to mitigate Company exposure and risk.

Principal Duties and Responsibilities

Provide comprehensive Employee Relations leadership for the Enterprise, SSC, DC & Store Field leadership.

Develop and lead strategic, innovative and rigorous processes & tools to support positive leadership and employee relations programs.

Work collaboratively with the HRBP’s and Leaders in the DC’s and Stores Organizations.

Counsel and assist assigned HRMs and Operations Leaders on various employee relations matters.

Oversee and execute the long‑term operations strategy, methodology, and management of labor relations.

Partnering with Field HR to respond to issues and create appropriate action plans to mitigate risk and provide support.

Conduct regular market analysis of employment trends and recommend programs and proactive HR interventions.

Partner with HR Centers of Excellence inclusive of Benefits, Compensation, and Talent Acquisition to maintain aligned messaging to the Associates.

Ensure Company policies support our labor strategy. Assess through soliciting feedback from all levels of Associates and provide recommendations as needed.

Strategically partner with other business partners in the organization to develop programs and tools aimed at reducing and preventing Associate turnover and lack of engagement.

Ensure service standards are monitored and addressed consistently.

Be accountable for continuous improvement and service delivery excellence.

Stay up to date on trends and applications of Labor and Employment laws.

Minimum Requirements/Qualifications

Strong Interpersonal, Verbal and Written Communication Skills are essential

7+ Years of Experience in progressive HR

Prior Labor Relations experience required

Bachelor’s Degree Required

Travel 50-75%

Must be skilled with Microsoft Products (Word, Excel, PowerPoint)

Desired Qualifications

Preferred PHR/SPHR or SHRM CP/SCP

Preferred Master’s degree in HR or related field

Full time

Chesapeake, Virginia

Associate Relations

Family Dollar

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