Office Service Rep
Douglas Water Conditioning, Waterford, MI, United States
Customer Service Representative
Douglas Water Conditioning is looking to hire a Customer Service Representative to join its team. We are a leader in the water treatment industry with over 50 years of experience specializing in water treatment systems, drinking water systems, bottled water, softener salt, etc., and we are affiliated with Costco. Douglas Water Conditioning has a loyal customer base and we are extremely successful at providing stable careers for our employees and problem free water for our customers.
Reports To
Service Manager
All Managing Partners
Job Responsibilities
Managing customer database
Answer phones and respond to customer requests
Schedule product deliveries
Schedule service calls
Working the cash register for walk in customers
Update delivery and service call tickets
Enter billing into database
Running route tickets
Opening/Closing store
Miscellaneous duties as assigned
Skills And Qualifications
Detail oriented
Customer service oriented
Ability to multi-task
Must know how to work a calculator and cash register
Must have basic math (adding, subtraction, multiplication and division)
Must be able to work rotating Saturdays
Education
High School Diploma or GED equivalent required
Compensation Status
Hourly (Non-Exempt)
$17.00+
Douglas Water Conditioning values its employees and offers a full benefits package for all full-time employees including health insurance, company matching 401(k), holiday pay, and paid time off.
#J-18808-Ljbffr
Reports To
Service Manager
All Managing Partners
Job Responsibilities
Managing customer database
Answer phones and respond to customer requests
Schedule product deliveries
Schedule service calls
Working the cash register for walk in customers
Update delivery and service call tickets
Enter billing into database
Running route tickets
Opening/Closing store
Miscellaneous duties as assigned
Skills And Qualifications
Detail oriented
Customer service oriented
Ability to multi-task
Must know how to work a calculator and cash register
Must have basic math (adding, subtraction, multiplication and division)
Must be able to work rotating Saturdays
Education
High School Diploma or GED equivalent required
Compensation Status
Hourly (Non-Exempt)
$17.00+
Douglas Water Conditioning values its employees and offers a full benefits package for all full-time employees including health insurance, company matching 401(k), holiday pay, and paid time off.
#J-18808-Ljbffr