Assistant Property Manager
Woodmont Real Estate Services, Redwood City, CA, United States
Join Woodmont Real Estate Services as an Assistant Property Manager!
Are you a detail-oriented professional with a talent for providing high-touch service in a serene, waterfront setting? Woodmont Real Estate Services is seeking a dynamic Assistant Property Manager to join the team at The Millton, our premier 120-unit apartment community in Redwood City. This is a full-time role with a shift of Tuesday – Saturday from 9:00am – 6:00pm.
Role Overview With properties spanning multiple submarkets in the Bay Area, this is your opportunity to make a direct impact and build your career with an established leader in the Bay Area Property Management space.
What You’ll Do
Support leasing performance by responding to leads, touring prospects, and driving applications with consistent follow-up.
Deliver exceptional resident service by resolving questions, supporting renewals, and ensuring timely communication.
Prepare and process applications, leases, renewals, and move‑in/move‑out documentation with accuracy and urgency.
Maintain clean, compliant resident files and ensure all activity is documented correctly in RealPage.
Track and manage lead activity and follow‑up workflows in Knock (calls, emails, tours, next steps).
Support invoice coding and bill‑pay processing through AvidXchange, ensuring timely routing and accuracy.
Assist with operational reporting, resident account support, and administrative tasks as directed by the Property Manager.
Coordinate with vendors and onsite teams to help ensure the community is tour‑ready and operations run smoothly.
Provide leadership support and onsite coverage when the Property Manager is off‑site or unavailable.
What We’re Looking For
Financial Stewardship:
Assist in managing the property’s financial performance, including rent collection, processing payables, and managing delinquency with a high degree of accuracy and professionalism.
Elevated Resident Relations:
Serve as a primary point of contact for residents, providing helpful and diplomatic service to maintain high satisfaction and retention in this close‑knit waterfront community.
Operational Support:
Maintain meticulous resident files and ensure all leasing data is accurately recorded in RealPage, adhering to company policies and Fair Housing laws.
Community Excellence:
Oversee the daily upkeep of our premium amenities and waterfront spaces, ensuring the property’s pristine standards are met consistently.
Marketing & Leasing Collaboration:
Support the leasing team in driving occupancy through creative outreach and a service‑first approach to prospective residents.
Technical Affinity:
Confidence using Property Management technology, Customer Relationship Management and Bill Pay tools; RealPage, Knock, and AvidXchange experience strongly preferred.
Qualifications Professional Experience
Two (2)+ years of experience in market‑rate multifamily housing, including at least 2 years as a leasing consultant and/or assistant manager (or similar).
Experience supporting affordable housing or below‑market‑rate multifamily housing is a plus.
Supervisory experience and skills in sales, marketing, management, and customer service.
Knowledge of tenant eviction, fair housing, and multifamily industry laws, including federal and California labor laws.
Strong oral and written communication skills, and professional interpersonal skills.
Ability to direct staff, manage tasks, and solve problems with multiple variables; capacity to analyze market and economic conditions affecting company and regional goals.
Proficient computer skills including knowledge of Microsoft Office (Outlook, Teams, Word, Excel); ability to understand and create reports and documents. RealPage experience preferred; other property‑management software packages helpful.
Competence in basic math, percentages, and financial forecasting.
Education & Licenses/Certifications
Bachelor’s degree in Business Administration or a similar field preferred.
Valid driver’s license and reliable transportation needed.
Compensation, Benefits & Perks Hourly base rate:
$28.00 – $30.00
per hour. This does not include other components of the compensation package, including bonuses, housing, benefits, and perks outlined below. The position may also be eligible for a discretionary bonus.
Benefits & Perks
Medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
Flexible vacation & time off: generous PTO plan, 10 company holidays, and one floating holiday, plus standard sick time.
Employee Assistance Program (EAP) for additional support outside of the office.
401(k) retirement plan with contributions matched up to a discretionary 10% of employee contributions pending change.
Guaranteed life insurance and short‑ and long‑term disability coverage.
Monthly stipends for internet and mobile plans, and commuter assistance.
About Us Woodmont Real Estate Services is a premier asset and property management company with over 50 years of experience managing a diverse portfolio of commercial and multifamily properties across Northern California. Our mission is to add value to our clients by providing superior service to all who live and work at the properties we manage.
Equal Opportunity Employer Woodmont Real Estate Services is proud to be an equal‑opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Woodmont brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.
Woodmont is an E‑Verify employer and will provide your Form I‑9 information to the authorized government agency to confirm that you are authorized to work in the U.S. For more information, please visit E‑Verify.
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Role Overview With properties spanning multiple submarkets in the Bay Area, this is your opportunity to make a direct impact and build your career with an established leader in the Bay Area Property Management space.
What You’ll Do
Support leasing performance by responding to leads, touring prospects, and driving applications with consistent follow-up.
Deliver exceptional resident service by resolving questions, supporting renewals, and ensuring timely communication.
Prepare and process applications, leases, renewals, and move‑in/move‑out documentation with accuracy and urgency.
Maintain clean, compliant resident files and ensure all activity is documented correctly in RealPage.
Track and manage lead activity and follow‑up workflows in Knock (calls, emails, tours, next steps).
Support invoice coding and bill‑pay processing through AvidXchange, ensuring timely routing and accuracy.
Assist with operational reporting, resident account support, and administrative tasks as directed by the Property Manager.
Coordinate with vendors and onsite teams to help ensure the community is tour‑ready and operations run smoothly.
Provide leadership support and onsite coverage when the Property Manager is off‑site or unavailable.
What We’re Looking For
Financial Stewardship:
Assist in managing the property’s financial performance, including rent collection, processing payables, and managing delinquency with a high degree of accuracy and professionalism.
Elevated Resident Relations:
Serve as a primary point of contact for residents, providing helpful and diplomatic service to maintain high satisfaction and retention in this close‑knit waterfront community.
Operational Support:
Maintain meticulous resident files and ensure all leasing data is accurately recorded in RealPage, adhering to company policies and Fair Housing laws.
Community Excellence:
Oversee the daily upkeep of our premium amenities and waterfront spaces, ensuring the property’s pristine standards are met consistently.
Marketing & Leasing Collaboration:
Support the leasing team in driving occupancy through creative outreach and a service‑first approach to prospective residents.
Technical Affinity:
Confidence using Property Management technology, Customer Relationship Management and Bill Pay tools; RealPage, Knock, and AvidXchange experience strongly preferred.
Qualifications Professional Experience
Two (2)+ years of experience in market‑rate multifamily housing, including at least 2 years as a leasing consultant and/or assistant manager (or similar).
Experience supporting affordable housing or below‑market‑rate multifamily housing is a plus.
Supervisory experience and skills in sales, marketing, management, and customer service.
Knowledge of tenant eviction, fair housing, and multifamily industry laws, including federal and California labor laws.
Strong oral and written communication skills, and professional interpersonal skills.
Ability to direct staff, manage tasks, and solve problems with multiple variables; capacity to analyze market and economic conditions affecting company and regional goals.
Proficient computer skills including knowledge of Microsoft Office (Outlook, Teams, Word, Excel); ability to understand and create reports and documents. RealPage experience preferred; other property‑management software packages helpful.
Competence in basic math, percentages, and financial forecasting.
Education & Licenses/Certifications
Bachelor’s degree in Business Administration or a similar field preferred.
Valid driver’s license and reliable transportation needed.
Compensation, Benefits & Perks Hourly base rate:
$28.00 – $30.00
per hour. This does not include other components of the compensation package, including bonuses, housing, benefits, and perks outlined below. The position may also be eligible for a discretionary bonus.
Benefits & Perks
Medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA).
Flexible vacation & time off: generous PTO plan, 10 company holidays, and one floating holiday, plus standard sick time.
Employee Assistance Program (EAP) for additional support outside of the office.
401(k) retirement plan with contributions matched up to a discretionary 10% of employee contributions pending change.
Guaranteed life insurance and short‑ and long‑term disability coverage.
Monthly stipends for internet and mobile plans, and commuter assistance.
About Us Woodmont Real Estate Services is a premier asset and property management company with over 50 years of experience managing a diverse portfolio of commercial and multifamily properties across Northern California. Our mission is to add value to our clients by providing superior service to all who live and work at the properties we manage.
Equal Opportunity Employer Woodmont Real Estate Services is proud to be an equal‑opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Woodmont brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn.
Woodmont is an E‑Verify employer and will provide your Form I‑9 information to the authorized government agency to confirm that you are authorized to work in the U.S. For more information, please visit E‑Verify.
#J-18808-Ljbffr