Home Loan Specialist I
PENNYMAC, Tampa, FL, United States
Company Overview
Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U.S. mortgage loans and the management of investments related to the U.S. mortgage market.
Position Overview The Home Loan Specialist is an entry-level role supporting various channels, acting as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Responsibilities
Perform routine data entry and validation tasks.
Initiate third‑party orders (title, appraisal, hazard, flood cert, credit, etc.).
Review and validate loan documents.
Handle routine calls, emails, and/or chat responses.
Monitor work queues and intervene as needed.
Perform other related duties as required and assigned.
Demonstrate behaviors aligned with the organization’s desired culture and values.
Qualifications
Associate’s degree or equivalent work experience.
Proficiency in Microsoft Office.
Financial services and, if possible, mortgage industry experience preferred.
General understanding of applicable federal, state, and local regulations.
Benefits
Comprehensive medical, dental, and vision coverage.
Paid time‑off programs including vacation, holidays, illness, and parental leave.
Wellness programs, employee recognition initiatives, and onsite gyms and cafe‑style dining (select locations).
Retirement benefits, life insurance, 401(k) match, and tuition reimbursement.
Philanthropy programs including matching gifts, volunteer grants, charitable grants, and corporate sponsorships.
Compensation Salary range: $39,000 – $55,000, depending on role, location, and experience.
Some roles may be eligible for performance‑based compensation and/or stock‑based incentives.
Work Model Office‑based.
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Position Overview The Home Loan Specialist is an entry-level role supporting various channels, acting as a key contributor to facilitate efficient and effective processes that support business and customer service objectives.
Responsibilities
Perform routine data entry and validation tasks.
Initiate third‑party orders (title, appraisal, hazard, flood cert, credit, etc.).
Review and validate loan documents.
Handle routine calls, emails, and/or chat responses.
Monitor work queues and intervene as needed.
Perform other related duties as required and assigned.
Demonstrate behaviors aligned with the organization’s desired culture and values.
Qualifications
Associate’s degree or equivalent work experience.
Proficiency in Microsoft Office.
Financial services and, if possible, mortgage industry experience preferred.
General understanding of applicable federal, state, and local regulations.
Benefits
Comprehensive medical, dental, and vision coverage.
Paid time‑off programs including vacation, holidays, illness, and parental leave.
Wellness programs, employee recognition initiatives, and onsite gyms and cafe‑style dining (select locations).
Retirement benefits, life insurance, 401(k) match, and tuition reimbursement.
Philanthropy programs including matching gifts, volunteer grants, charitable grants, and corporate sponsorships.
Compensation Salary range: $39,000 – $55,000, depending on role, location, and experience.
Some roles may be eligible for performance‑based compensation and/or stock‑based incentives.
Work Model Office‑based.
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