Marketing Operations Manager
CAVA, Baltimore, MD, United States
Marketing Operations Manager
As a Marketing Operations Manager, you will play a key role in bringing the CAVA brand and guest experience to life by enabling the seamless execution of high-impact creative across all channels. This role sits at the intersection of Marketing and Creative, ensuring that every campaign and asset is delivered with consistency, quality, and efficiency while ensuring we meet our business goals.
With a strong focus on creative project management and marketing operational excellence, this role will build and manage the workflows, tools, budgets, and timelines that power CAVA’s storytelling and in-restaurant experience. From digital campaigns to in-store creative, this position ensures that every touchpoint reflects the CAVA brand and enhances the guest journey.
We’re looking for someone who possesses intrinsic creativity when it comes to problem solving, never bringing up an issue without presenting multiple potential solutions, collaborating with others, and elevating creative outputs. Candidates must be self-driven and capable of motivating multi-disciplinary teams. We’re looking for a brand steward, someone who always thinks two steps ahead, knows every detail of the projects they manage, and keeps calm under pressure.
Success at CAVA: We look for team members who work collaboratively, lead with agility, foster inclusion, and drive consistent results aligned with team and company priorities.
What You’ll Do:
Lead end-to-end project management for Marketing campaigns and asset production (brief intake through delivery), identifying risks, removing blockers, and ensuring on-time delivery of all Creative assets
Creative Team Budget Management inclusive of budget tracking, processing invoices, and annual budget planning
Manage key Creative + Marketing vendor partners and contractors, driving seamless integration with internal CAVA teams
Development and refinement of Creative + Marketing Ops playbooks, maintaining key documentation for key Creative + Marketing processes from Menu Tests to National Brand Campaign launches
Manage day-to-day intake and processing of enterprise Creative requests
Resource planning and management, working with key Creative Leads to properly plan and resource Creative + Marketing projects
Ownership and governance of Creative + Marketing Asana workspace and project reporting
Support photoshoot calendar and production budget planning in collaboration with Art Team
Serve as a primary liaison between Creative, Marketing, and key stakeholders, ultimately delivering on the CAVA vision + key business objectives
The Qualifications:
3-5 years of experience in creative project management or marketing operations, preferably within a fast-paced, multi-channel consumer brand
Proven ability to manage multiple complex projects simultaneously with exceptional attention to detail and consistency
Strong working knowledge of project management tools (e.g., Asana, Monday.com, Smartsheet) and best practices for workflow management
Deep understanding of the creative development process, with experience partnering closely with designers, copywriters, and creative teams
Highly collaborative communicator with the ability to synthesize information and guide cross-functional stakeholders through project milestones
Experience managing creative and marketing budgets, including tracking, forecasting, and vendor coordination
Familiarity with design tools (Figma, Adobe Creative Suite) and a solid foundation in visual design principles (typography, layout, hierarchy, accessibility)
Understanding of both print and digital production processes
Resourceful, organized self-starter with a passion for process, structure, and continuous improvement
Strong interpersonal and communication skills, with the ability to build relationships across teams and levels
Genuine interest in food, lifestyle, and hospitality brands, with an understanding of how they show up in the market
Bachelor’s degree in Marketing, Communications, or a related field
Physical Requirements:
Ability to maintain stationary position to be able to operate a computer and other office equipment
Must be able to identify, analyze and assess details
For certain positions, must be able to occasionally move or transport items up to 50 pounds
Ability to communicate with others and exchange information accurately and effectively
Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
Ability to work in a constant state of alertness and in a safe manner
What we offer:
Competitive salary, plus bonus and long-term incentives*
Early Wage Access!
Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
401k enrollment with CAVA contribution
Company‑paid STD, LTD, Life and AD&D coverage for salaried positions*
Free CAVA food
Casual work environment
The opportunity to be on the ground floor of a rapidly growing brand
All exempt and non‑exempt employees are eligible for benefits. Benefits are effective the 1st of the month following 30 days of service and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired.
Please note that visa sponsorship is not available.
The posting range is an all cash range.
*Indicates qualifying eligible positions only
Equal Opportunity Employer As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
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With a strong focus on creative project management and marketing operational excellence, this role will build and manage the workflows, tools, budgets, and timelines that power CAVA’s storytelling and in-restaurant experience. From digital campaigns to in-store creative, this position ensures that every touchpoint reflects the CAVA brand and enhances the guest journey.
We’re looking for someone who possesses intrinsic creativity when it comes to problem solving, never bringing up an issue without presenting multiple potential solutions, collaborating with others, and elevating creative outputs. Candidates must be self-driven and capable of motivating multi-disciplinary teams. We’re looking for a brand steward, someone who always thinks two steps ahead, knows every detail of the projects they manage, and keeps calm under pressure.
Success at CAVA: We look for team members who work collaboratively, lead with agility, foster inclusion, and drive consistent results aligned with team and company priorities.
What You’ll Do:
Lead end-to-end project management for Marketing campaigns and asset production (brief intake through delivery), identifying risks, removing blockers, and ensuring on-time delivery of all Creative assets
Creative Team Budget Management inclusive of budget tracking, processing invoices, and annual budget planning
Manage key Creative + Marketing vendor partners and contractors, driving seamless integration with internal CAVA teams
Development and refinement of Creative + Marketing Ops playbooks, maintaining key documentation for key Creative + Marketing processes from Menu Tests to National Brand Campaign launches
Manage day-to-day intake and processing of enterprise Creative requests
Resource planning and management, working with key Creative Leads to properly plan and resource Creative + Marketing projects
Ownership and governance of Creative + Marketing Asana workspace and project reporting
Support photoshoot calendar and production budget planning in collaboration with Art Team
Serve as a primary liaison between Creative, Marketing, and key stakeholders, ultimately delivering on the CAVA vision + key business objectives
The Qualifications:
3-5 years of experience in creative project management or marketing operations, preferably within a fast-paced, multi-channel consumer brand
Proven ability to manage multiple complex projects simultaneously with exceptional attention to detail and consistency
Strong working knowledge of project management tools (e.g., Asana, Monday.com, Smartsheet) and best practices for workflow management
Deep understanding of the creative development process, with experience partnering closely with designers, copywriters, and creative teams
Highly collaborative communicator with the ability to synthesize information and guide cross-functional stakeholders through project milestones
Experience managing creative and marketing budgets, including tracking, forecasting, and vendor coordination
Familiarity with design tools (Figma, Adobe Creative Suite) and a solid foundation in visual design principles (typography, layout, hierarchy, accessibility)
Understanding of both print and digital production processes
Resourceful, organized self-starter with a passion for process, structure, and continuous improvement
Strong interpersonal and communication skills, with the ability to build relationships across teams and levels
Genuine interest in food, lifestyle, and hospitality brands, with an understanding of how they show up in the market
Bachelor’s degree in Marketing, Communications, or a related field
Physical Requirements:
Ability to maintain stationary position to be able to operate a computer and other office equipment
Must be able to identify, analyze and assess details
For certain positions, must be able to occasionally move or transport items up to 50 pounds
Ability to communicate with others and exchange information accurately and effectively
Constantly positions self and move about to support ordinary restaurant or food production support or office operations, as applicable
Ability to work in a constant state of alertness and in a safe manner
What we offer:
Competitive salary, plus bonus and long-term incentives*
Early Wage Access!
Unlimited PTO, paid parental leave, plus paid opportunities to give back to the community
Health, Dental, Vision, Telemedicine, Pet Insurance plus more!
401k enrollment with CAVA contribution
Company‑paid STD, LTD, Life and AD&D coverage for salaried positions*
Free CAVA food
Casual work environment
The opportunity to be on the ground floor of a rapidly growing brand
All exempt and non‑exempt employees are eligible for benefits. Benefits are effective the 1st of the month following 30 days of service and you have until the day before the effective date to enroll. A new hire can enroll in our benefit program by selecting a link that is emailed directly to the new hire at their personal email address once hired.
Please note that visa sponsorship is not available.
The posting range is an all cash range.
*Indicates qualifying eligible positions only
Equal Opportunity Employer As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
#J-18808-Ljbffr