Voice of the Customer Analytics Lead

A leading data analytics firm located in Rochester, NY is seeking a candidate to provide quantitative analysis of Voice of Customer data. The role involves conducting data analysis, preparing survey reports, and collaborating with various teams to enhance the customer experience. A high school diploma is required, with a preference for an Associate's degree in Business or Computer Science, and at least 2 years of technical experience is essential. The position aims to improve client retention and attract new business through insightful analysis. #J-18808-Ljbffr