Fulfillment Associate - Document Management
Wolters Kluwer, Springfield, IL, United States
Wolters Kluwer is a global leader in professional information services that combines deep domain knowledge with specialized technology. Our portfolio offers software tools coupled with content and services that customers need to make decisions with confidence. Every day, our customers make critical decisions to help save lives, improve the way we do business, build better judicial and regulatory systems. We help them get it right.
Who We Are: Wolters Kluwer: The world is a big place, find your place here.
What We Offer: The Fulfillment Associate role offers growth potential opportunities, professional development, an engaging small team environment, and amazing benefits.
What You'll Be Doing: As a
Fulfillment Associate - Document Management and Processing , you will be responsible for preparing, reviewing, and submitting corporate filings with the Illinois Secretary of State. This role ensures accuracy, compliance with state requirements, and timely processing of business entity documents. The Specialist serves as a subject‑matter expert on Illinois corporate statutes, franchise tax rules, and filing procedures, providing guidance to internal teams and customers.
This position is ideal for someone who thrives in a detail‑oriented, deadline‑driven environment and enjoys navigating complex regulatory requirements.
Our Location: 600 S. Second Street Springfield, IL 62704
Hours: 8:00 a.m. - 5:00 p.m., Monday - Friday
Key Tasks Filing & Compliance
Prepare, review, and submit Illinois corporate filings, including:
Articles of Incorporation and Organization
Amendments, mergers, conversions, and dissolutions
Annual Reports and franchise tax filings
Reinstatements and assumed name filings
BCA 14.30, 5.10, 13.15, and related forms
Ensure filings meet all statutory requirements and avoid rejections.
Calculate Illinois franchise tax and penalties accurately.
Monitor filing deadlines to maintain good standing for clients.
Customer & Internal Support
Provide consultative guidance on Illinois filing requirements, turnaround times, and compliance obligations.
Communicate filing status, issues, and resolutions clearly and professionally.
Collaborate with internal teams (Fulfillment, SOP, Customer Service, Research) to resolve complex filing scenarios.
Quality & Process Management
Maintain accurate documentation and records of all filings.
Identify process improvements to reduce rejections and increase efficiency.
Stay current on Illinois legislative and procedural changes affecting business filings.
Assist with training new team members on Illinois processes and best practices.
You're a Great Fit if You Have:
2+ years of experience in corporate filings, legal compliance, or a related field
Strong understanding of Illinois corporate statutes and Secretary of State procedures (preferred)
High school diploma required; associate or bachelor’s degree a plus
Excellent written and verbal communication skills
Strong analytical and problem‑solving abilities
High attention to detail and accuracy
Proficiency with Microsoft Office (Word, Excel, Outlook) and data‑entry systems
Ability to manage multiple deadlines in a fast‑paced environment
Willingness to work overtime during peak periods
Experience with franchise tax calculations
Familiarity with corporate service providers or legal support environments
Ability to interpret state statutes and procedural guidelines
Strong customer‑service orientation
The ability to work in the Springfield, IL office Monday - Friday. This is an in‑office role
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference
Benefits
Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave
Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html
Diversity Matters Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of its subsidiaries, divisions and customer/departments is an Equal Opportunity / Aff… employer.
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.
Compensation $25,200.00 - $42,300.00 USD
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Aff… employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Who We Are: Wolters Kluwer: The world is a big place, find your place here.
What We Offer: The Fulfillment Associate role offers growth potential opportunities, professional development, an engaging small team environment, and amazing benefits.
What You'll Be Doing: As a
Fulfillment Associate - Document Management and Processing , you will be responsible for preparing, reviewing, and submitting corporate filings with the Illinois Secretary of State. This role ensures accuracy, compliance with state requirements, and timely processing of business entity documents. The Specialist serves as a subject‑matter expert on Illinois corporate statutes, franchise tax rules, and filing procedures, providing guidance to internal teams and customers.
This position is ideal for someone who thrives in a detail‑oriented, deadline‑driven environment and enjoys navigating complex regulatory requirements.
Our Location: 600 S. Second Street Springfield, IL 62704
Hours: 8:00 a.m. - 5:00 p.m., Monday - Friday
Key Tasks Filing & Compliance
Prepare, review, and submit Illinois corporate filings, including:
Articles of Incorporation and Organization
Amendments, mergers, conversions, and dissolutions
Annual Reports and franchise tax filings
Reinstatements and assumed name filings
BCA 14.30, 5.10, 13.15, and related forms
Ensure filings meet all statutory requirements and avoid rejections.
Calculate Illinois franchise tax and penalties accurately.
Monitor filing deadlines to maintain good standing for clients.
Customer & Internal Support
Provide consultative guidance on Illinois filing requirements, turnaround times, and compliance obligations.
Communicate filing status, issues, and resolutions clearly and professionally.
Collaborate with internal teams (Fulfillment, SOP, Customer Service, Research) to resolve complex filing scenarios.
Quality & Process Management
Maintain accurate documentation and records of all filings.
Identify process improvements to reduce rejections and increase efficiency.
Stay current on Illinois legislative and procedural changes affecting business filings.
Assist with training new team members on Illinois processes and best practices.
You're a Great Fit if You Have:
2+ years of experience in corporate filings, legal compliance, or a related field
Strong understanding of Illinois corporate statutes and Secretary of State procedures (preferred)
High school diploma required; associate or bachelor’s degree a plus
Excellent written and verbal communication skills
Strong analytical and problem‑solving abilities
High attention to detail and accuracy
Proficiency with Microsoft Office (Word, Excel, Outlook) and data‑entry systems
Ability to manage multiple deadlines in a fast‑paced environment
Willingness to work overtime during peak periods
Experience with franchise tax calculations
Familiarity with corporate service providers or legal support environments
Ability to interpret state statutes and procedural guidelines
Strong customer‑service orientation
The ability to work in the Springfield, IL office Monday - Friday. This is an in‑office role
We are an incredibly supportive team that truly enjoys what we do and who we do it with. We play a key role within WK and assist in driving the daily success. If you have a passion for making a true difference within an organization, while working alongside a genuinely caring and supportive team, we highly encourage you to apply. #Bethedifference
Benefits
Medical, Dental, & Vision Plans
401(k)
FSA/HSA
Commuter Benefits
Tuition Assistance Plan
Vacation and Sick Time
Paid Parental Leave
Full details of our benefits are available at https://www.mywolterskluwerbenefits.com/index.html
Diversity Matters Wolters Kluwer strives for an inclusive company culture in which we attract, develop, and retain diverse talent to achieve our strategy. As a global company, having a diverse workforce is of the utmost importance. We've been recognized by employees as a European Diversity Leader in the Financial Times, as one of Forbes America’s Best Employers for Diversity in 2022, 2021 and 2020 and as one of Forbes America’s Best Employers for Women in 2021, 2020, 2019 and 2018. In 2020, we placed third in the Female Board Index, and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of its subsidiaries, divisions and customer/departments is an Equal Opportunity / Aff… employer.
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.
Compensation $25,200.00 - $42,300.00 USD
Compensation range listed is based on primary location of the position. Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process.
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Aff… employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
#J-18808-Ljbffr