Assistant Property Manager-Newport News
Greenbrier Management, Newport News, VA, United States
Greenbrier Management Company is based in Williamsburg, Virginia.
Job Description Assistant Manager for a rapidly growing and dynamic property management organization. Responsible for leasing, marketing, and maintaining resident satisfaction.
The successful candidate will be enthusiastic, passionate, and accountable for achieving results.
Specific Responsibilities
Rent apartment units to prospective residents.
Answer phone and email inquiries from prospective residents while encouraging them to visit the community.
Meet with prospective residents to determine the type of apartment that meets their needs, using innovative sales techniques to close lease sales.
Develop and implement an effective marketing plan that achieves community goals and conducts outreach marketing activities to ensure appropriate traffic levels.
Show apartments and the overall community to prospective residents, ensuring amenities are highlighted.
Meet with prospects to obtain all needed information for the application process and enter all data into the computer system.
Contact prospects regarding the approval or disapproval decision, assist them in completing the lease application, obtain initial rent and deposit payments, schedule the move‑in date, and arrange any maintenance to be completed before move‑in.
Prepare and maintain a file for each resident, ensuring all information is correct and updated regularly.
Contact residents with expiring leases to discuss renewals and encourage lease renewals.
Treat resident calls for service or other needs, forward to appropriate staff, write work orders for service, and promote good resident relations through courteous and timely responses.
Answer outside phone calls and greet visitors.
Prepare reports or compile other data as requested.
Perform other duties as assigned that are in the best interests of the company.
Qualifications
Previous restaurant, retail sales, or multifamily leasing experience required; previous multifamily leasing experience preferred.
Experience with Entrata preferred.
Above‑average ability to communicate with clients and coworkers verbally and in writing.
Basic personal computer skills and ability to learn specialized software.
Skill to convince prospective residents of the advantages of living at a community by using sales closing methods.
Ability to work a varied schedule, including weekends and some holidays as required.
Ability to learn and comply with industry legal requirements, especially related to Federal and Local Fair Housing Laws.
Ability to travel off‑site for training courses and outside marketing.
Candidates will be required to pass a criminal background investigation, credit check, and drug screening.
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Job Description Assistant Manager for a rapidly growing and dynamic property management organization. Responsible for leasing, marketing, and maintaining resident satisfaction.
The successful candidate will be enthusiastic, passionate, and accountable for achieving results.
Specific Responsibilities
Rent apartment units to prospective residents.
Answer phone and email inquiries from prospective residents while encouraging them to visit the community.
Meet with prospective residents to determine the type of apartment that meets their needs, using innovative sales techniques to close lease sales.
Develop and implement an effective marketing plan that achieves community goals and conducts outreach marketing activities to ensure appropriate traffic levels.
Show apartments and the overall community to prospective residents, ensuring amenities are highlighted.
Meet with prospects to obtain all needed information for the application process and enter all data into the computer system.
Contact prospects regarding the approval or disapproval decision, assist them in completing the lease application, obtain initial rent and deposit payments, schedule the move‑in date, and arrange any maintenance to be completed before move‑in.
Prepare and maintain a file for each resident, ensuring all information is correct and updated regularly.
Contact residents with expiring leases to discuss renewals and encourage lease renewals.
Treat resident calls for service or other needs, forward to appropriate staff, write work orders for service, and promote good resident relations through courteous and timely responses.
Answer outside phone calls and greet visitors.
Prepare reports or compile other data as requested.
Perform other duties as assigned that are in the best interests of the company.
Qualifications
Previous restaurant, retail sales, or multifamily leasing experience required; previous multifamily leasing experience preferred.
Experience with Entrata preferred.
Above‑average ability to communicate with clients and coworkers verbally and in writing.
Basic personal computer skills and ability to learn specialized software.
Skill to convince prospective residents of the advantages of living at a community by using sales closing methods.
Ability to work a varied schedule, including weekends and some holidays as required.
Ability to learn and comply with industry legal requirements, especially related to Federal and Local Fair Housing Laws.
Ability to travel off‑site for training courses and outside marketing.
Candidates will be required to pass a criminal background investigation, credit check, and drug screening.
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