Payor Relations Support Specialist – Affiliations and Denovos, Payor Relations D
Heartland Dental, Chicago, IL, United States
Do you enjoy solving complex problems, managing projects, collaborating with others and supporting stakeholders? Are you searching for a results-oriented team to join? Payor Relations is growing to enhance affiliations and denovos payor strategy in the nation’s largest Dental Service Organization.
We are looking for a team member who is both big-picture and detail-oriented, thrives on problem solving through collaboration, and drives initiatives forward with project management. As a Payor Strategy Specialist, this role will collaborate with analysts, revenue cycle management, integration teams, field operations, and supported doctors to evaluate, recommend and communicate payor strategies.
Heartland Dental proudly supports 1,900+ dental offices and more than 3,000 Doctors across 39 States, plus the District of Columbia. We are hard‑working, fun‑loving and fast‑growing – looking for our next perfect fit!
To give you an idea of the team structure, you will work within the Payor Relations Department, reporting to the Manager of Payor Relations.
Below is an overview of the role, responsibilities and expectations.
Determine payor participation strategies for affiliations and denovos, using qualitative and quantitative analysis tools, for existing and new payor relationships
Collaborate with the Legal Department and Dental Insurance Administration Department to evaluate payor contract terms and conditions to ensure accurate and timely implementation
Build and develop relationships with dental insurance payor representatives
Build and develop relationships with supported doctors and field operations
Review payor metrics to determine payor participation recommendations during a process called Payor Strategy Assessment
Run and maintain projects particular to affiliations and denovos
Collaborate across support departments for process improvement applicable to the life cycle of an affiliation or denovo office
Minimum Requirements
Associate’s or Bachelor’s degree
Excellent verbal and written communication skills
Strong computer skills, including experience with Microsoft Word, Outlook, Excel, PowerPoint, and PowerBI reports
Strong organizational skills, accuracy and attention to detail
Ability to work well under pressure and prioritize multiple tasks
Ability to communicate and collaborate with co‑workers to achieve a common goal
High level of maturity, personal initiative, and sound judgment
Strong work ethic
Desirable Qualifications
Healthcare and/or dental industry experience
Dental Service Organization experience
3-5+ years of relevant work experience with payor network support
Company retains the sole discretion to change the duties of the position at any time. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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We are looking for a team member who is both big-picture and detail-oriented, thrives on problem solving through collaboration, and drives initiatives forward with project management. As a Payor Strategy Specialist, this role will collaborate with analysts, revenue cycle management, integration teams, field operations, and supported doctors to evaluate, recommend and communicate payor strategies.
Heartland Dental proudly supports 1,900+ dental offices and more than 3,000 Doctors across 39 States, plus the District of Columbia. We are hard‑working, fun‑loving and fast‑growing – looking for our next perfect fit!
To give you an idea of the team structure, you will work within the Payor Relations Department, reporting to the Manager of Payor Relations.
Below is an overview of the role, responsibilities and expectations.
Determine payor participation strategies for affiliations and denovos, using qualitative and quantitative analysis tools, for existing and new payor relationships
Collaborate with the Legal Department and Dental Insurance Administration Department to evaluate payor contract terms and conditions to ensure accurate and timely implementation
Build and develop relationships with dental insurance payor representatives
Build and develop relationships with supported doctors and field operations
Review payor metrics to determine payor participation recommendations during a process called Payor Strategy Assessment
Run and maintain projects particular to affiliations and denovos
Collaborate across support departments for process improvement applicable to the life cycle of an affiliation or denovo office
Minimum Requirements
Associate’s or Bachelor’s degree
Excellent verbal and written communication skills
Strong computer skills, including experience with Microsoft Word, Outlook, Excel, PowerPoint, and PowerBI reports
Strong organizational skills, accuracy and attention to detail
Ability to work well under pressure and prioritize multiple tasks
Ability to communicate and collaborate with co‑workers to achieve a common goal
High level of maturity, personal initiative, and sound judgment
Strong work ethic
Desirable Qualifications
Healthcare and/or dental industry experience
Dental Service Organization experience
3-5+ years of relevant work experience with payor network support
Company retains the sole discretion to change the duties of the position at any time. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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