Digital Product Manager
ektello, Orlando, FL, United States
Contract details: 6-month contract with potential to extend; benefit options included; 40 hours per week; 4-days onsite.
Responsibilities
Maintain program-level new business feature delivery roadmaps by partnering with Product Owners and IT leadership for assigned delivery teams. Create program- or team-level executive reporting as assigned. Manage Digital program escalation and resolution for issue and production incident management, defect remediation, and maintenance for specified Digital Products and related applications. Provide consultation, analysis, and recommendations to external departments and vendors regarding Digital system processes and specifications. Develop project plans and/or schedules, assign tasks, identify risks, and report on progress. Assist teams in identifying, advocating for, developing, and implementing production sustainment processes and procedural needs. Demonstrate extreme attention to detail, high organization, and decisive, composed decision making while adapting to new challenges. Generic/Expected Contributions
Perform complex quantitative and qualitative analyses for business processes and projects. Manage small to medium projects or parts of larger ones, often related to Compliance, Legal, and Regulatory needs with fixed deadlines. Respond to, solve, and make decisions on complex or non-routine business requests with limited to moderate risk. Specific Contributions
Liaises with Digital Product Managers, Scrum Masters, business partners, IT, Finance, etc. to ensure reporting is accurate, timely, and appropriately detailed. Develops detailed timetables and sequencing of activities to successfully complete assigned deliverables and projects. Writes user stories, develops forms, records, and systems to document activities, progress, and completion. Candidate Profile
Bachelor’s or Master’s degree in Digital, Business, Finance, Accounting, Statistics, Mathematics, or 3+ years’ experience in IT Program Management, IT delivery, IT production incident management, IT operations, or IT project management. 1+ years producing roadmaps for business partner consumption. Experience working directly with executives from various business units to understand decision making to tailor reporting needs; required. 2+ years IT project management (PM or Scrum Master) experience; preferred. 2+ years of Digital product management. Strong understanding of the relationship between Business and IT teams. Experience with project management software (ALM, Jira, Trello, Microsoft Project, Cherwell, etc.); preferred. Ability to take direction, work independently with minimal supervision, and thrive under deadlines. Strong desire to learn and adapt in an evolving environment. Highly effective relationship builder, with proven ability to partner across organizations and collaborate across all levels. Self-starter who can work independently, make decisions quickly, and take initiative. Extremely organized; able to multi-task and work quickly, efficiently, and accurately under deadline pressures. Ability to proactively engage teams to deliver high-quality work on time. Willingness to work outside of standard office days/hours on occasion. Must have a sense of humor.
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Maintain program-level new business feature delivery roadmaps by partnering with Product Owners and IT leadership for assigned delivery teams. Create program- or team-level executive reporting as assigned. Manage Digital program escalation and resolution for issue and production incident management, defect remediation, and maintenance for specified Digital Products and related applications. Provide consultation, analysis, and recommendations to external departments and vendors regarding Digital system processes and specifications. Develop project plans and/or schedules, assign tasks, identify risks, and report on progress. Assist teams in identifying, advocating for, developing, and implementing production sustainment processes and procedural needs. Demonstrate extreme attention to detail, high organization, and decisive, composed decision making while adapting to new challenges. Generic/Expected Contributions
Perform complex quantitative and qualitative analyses for business processes and projects. Manage small to medium projects or parts of larger ones, often related to Compliance, Legal, and Regulatory needs with fixed deadlines. Respond to, solve, and make decisions on complex or non-routine business requests with limited to moderate risk. Specific Contributions
Liaises with Digital Product Managers, Scrum Masters, business partners, IT, Finance, etc. to ensure reporting is accurate, timely, and appropriately detailed. Develops detailed timetables and sequencing of activities to successfully complete assigned deliverables and projects. Writes user stories, develops forms, records, and systems to document activities, progress, and completion. Candidate Profile
Bachelor’s or Master’s degree in Digital, Business, Finance, Accounting, Statistics, Mathematics, or 3+ years’ experience in IT Program Management, IT delivery, IT production incident management, IT operations, or IT project management. 1+ years producing roadmaps for business partner consumption. Experience working directly with executives from various business units to understand decision making to tailor reporting needs; required. 2+ years IT project management (PM or Scrum Master) experience; preferred. 2+ years of Digital product management. Strong understanding of the relationship between Business and IT teams. Experience with project management software (ALM, Jira, Trello, Microsoft Project, Cherwell, etc.); preferred. Ability to take direction, work independently with minimal supervision, and thrive under deadlines. Strong desire to learn and adapt in an evolving environment. Highly effective relationship builder, with proven ability to partner across organizations and collaborate across all levels. Self-starter who can work independently, make decisions quickly, and take initiative. Extremely organized; able to multi-task and work quickly, efficiently, and accurately under deadline pressures. Ability to proactively engage teams to deliver high-quality work on time. Willingness to work outside of standard office days/hours on occasion. Must have a sense of humor.
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