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Junior Authentication Training Specialist - Content

GOAT, Los Angeles, CA, United States


About the Team At GOAT Group, our Authentication Operations team is essential in educating, training and supporting the Authenticators in physical and digital operations. With the partnership of the operations and retail leaders they focus on ensuring we are creating the best-in-class authenticators by providing them the tools and training they need to verify every product is accurate and authentic.

Role Overview We are seeking a detail‑oriented and passionate Authentication Specialist to join our team in Los Angeles. In this role, you will build expertise in authenticating footwear, apparel and collectibles and help create high‑quality training resources for our global team. The goal is to maintain trust in our marketplace and support new product launches. This is an on‑site position requiring strong critical thinking and a commitment to continuous learning.

In this role:

Build and maintain expertise in Footwear Authentication across multiple brands

Build and maintain expertise in Authentication related to other product types as needed

Assist with the training of authentication team members

Content Creation & Training Development

Assist content creation by capturing and organizing product photos

Perform product research and draft research summaries

Perform other research and training duties as assigned

Operations & On‑Site Authentication

Assist on‑site authentication operations at the Expo2 facility, working on‑site 5 days per week

Efficiently authenticate products in person and digitally (via Slack or remote systems)

Quickly learn and adapt to new or recently released products as needed

We are looking for:

2+ years of relevant experience in product authentication

High level of knowledge and genuine interest in footwear, apparel, and collectibles

Excellent critical thinking, decision‑making, and attention to detail

Strong organizational, time management, written, and verbal communication skills

Ability to work independently and as part of a team

Willingness to continuously learn and upskill

On‑site role in Los Angeles with up to 50% travel required

Honest and authentic approach to work

Data literacy

Experience creating training materials is preferred

Proficiency in Adobe Photoshop is preferred

Proficiency with Google Workspace (Slides, Docs, Drive) is preferred

Knowledge of the current authentication and operations landscape is preferred

The hiring range for this position is $27.23 - $27.23 USD, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options).

GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU/UK Candidate & Employee Privacy Notice.

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