Customer Service Digital Solutions Lead

A leading technology company is seeking a Customer Service Business Relationship Manager to enhance digital initiatives improving customer experiences and operational efficiency. This role involves translating business needs into digital solutions, partnering with various teams, and ensuring project delivery aligns with customer service KPIs. Candidates should have a Bachelor’s degree and over 5 years of experience with CRM and customer service platforms, with preferred experience in SAP. The position offers a competitive salary and robust benefits package. #J-18808-Ljbffr