Dealer Relationship Manager
NBT Bank, Phila, PA, United States
Overview
Pay Range: $95,077.00 - $126,746.00 Location: Greater Philadelphia Area Develop new dealer relationships and maximize business from existing dealer relationships through effective on-site dealer visits and management of the dealer account relationship for all dealer finance issues. Generate indirect lending business from Automobile dealers in the approved market areas. Develop, maintain, and execute a detailed business development plan to meet and exceed the region’s market share, credit quality, and origination objectives through the acquisition and retention of profitable dealer clients. Train dealership F&I and back office personnel to assure quality applications and loan documentation are received. Complete dealer contact reports promptly and keep management informed about changes in the dealer community. Update management and other team members regarding any pertinent dealer risk issues. Must be a team player, working with various constituencies to reach sales goals. Exhibit Consultative Selling Behaviors. Provide backup underwriting support as needed.
Responsibilities
Develop new dealer relationships and maximize business from existing dealer relationships through on-site dealer visits and management of the dealer account relationship for all dealer finance issues.
Generate indirect lending business from automobile dealers in the approved market areas.
Develop, maintain, and execute a detailed business development plan to meet and exceed market share, credit quality, and origination objectives through acquisition and retention of profitable dealer clients.
Train dealership F&I and back-office personnel to assure quality applications and loan documentation are received.
Complete dealer contact reports promptly and keep management informed about changes in the dealer community.
Update management and other team members regarding any pertinent dealer risk issues.
Collaborate with various constituencies to reach sales goals; exhibit consultative selling behaviors.
Provide backup underwriting support as needed.
Education and Experience
Associate’s degree and three (3) years of applicable experience, or an equivalent combination of education and experience
Financial or Auto experience preferred
Skills and Abilities
Knowledge of sales training, automotive or other.
Automotive operational knowledge in F&I and the back office.
Computer literacy, including knowledge of MS Word, Excel, and PowerPoint, to produce the necessary reports and sales presentations required to support sales efforts.
Outgoing personality with the ability to make cold calls and also glean important information from regular calls.
Team player working with departments and dealers to reach sales goals.
Demonstrated success in business development and customer retention.
Unique Job Characteristics and Requirements
Travel less than 50%
Driver's license required
Reliable transportation preferred
Works out of the office setting majority of the time. May be required to work nights and weekends as needed
Tasks Performed
65% Develop new dealership relationships and maximize business from existing dealer relationships through effective on-site dealer contacts and management of the dealer account relationship for all dealer finance issues. Exhibit consultative selling behaviors.
15% Develop detailed annual business development plans and update monthly for review during the monthly dealer meeting. Prepare dealer contact reports for each dealer contact within five business days of the contact.
10% Train dealership F&I and back office personnel to assure quality applications and loan documentation are received.
5% Discuss specific dealer issues with internal contacts as needed.
5% Other duties as assigned by management. Provide backup underwriting support as needed.
Physical Requirements
Communicate effectively with internal and/or external customers
Stationary 75% of time or greater
Move objects up to 10 lbs
Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success.
Wellbeing At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.
Community Involvement NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.
Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.
Career Development Whether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.
Total Rewards NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.
Business Stability NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We’ve weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.
Benefits Benefits for Full-Time Employees:
Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
Parental Leave: Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Flexible Spending Accounts: For healthcare and dependent care expenses.
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Retirement Plans: 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan.
Adoption Assistance: Supporting your growing family.
Tuition Reimbursement: Invest in your education and career growth.
Employee Assistance Program (EAP): Access to support and resources.
Pet Insurance: For all your furry friends.
Financial and Banking Services: Various banking services benefits and financial planning assistance.
Benefits for Part-Time Employees Working 20+ Hours/Week:
Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Generous Parental Leave: Six weeks of paid leave at 100% of your salary.
Benefits for All Part-Time Employees:
Retirement Plans: 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year.
Paid Sick and Safe Leave: For your health and safety.
Employee Assistance Program (EAP): Access to support and resources.
Financial and Banking Services: Various banking services benefits and financial planning assistance.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.
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Pay Range: $95,077.00 - $126,746.00 Location: Greater Philadelphia Area Develop new dealer relationships and maximize business from existing dealer relationships through effective on-site dealer visits and management of the dealer account relationship for all dealer finance issues. Generate indirect lending business from Automobile dealers in the approved market areas. Develop, maintain, and execute a detailed business development plan to meet and exceed the region’s market share, credit quality, and origination objectives through the acquisition and retention of profitable dealer clients. Train dealership F&I and back office personnel to assure quality applications and loan documentation are received. Complete dealer contact reports promptly and keep management informed about changes in the dealer community. Update management and other team members regarding any pertinent dealer risk issues. Must be a team player, working with various constituencies to reach sales goals. Exhibit Consultative Selling Behaviors. Provide backup underwriting support as needed.
Responsibilities
Develop new dealer relationships and maximize business from existing dealer relationships through on-site dealer visits and management of the dealer account relationship for all dealer finance issues.
Generate indirect lending business from automobile dealers in the approved market areas.
Develop, maintain, and execute a detailed business development plan to meet and exceed market share, credit quality, and origination objectives through acquisition and retention of profitable dealer clients.
Train dealership F&I and back-office personnel to assure quality applications and loan documentation are received.
Complete dealer contact reports promptly and keep management informed about changes in the dealer community.
Update management and other team members regarding any pertinent dealer risk issues.
Collaborate with various constituencies to reach sales goals; exhibit consultative selling behaviors.
Provide backup underwriting support as needed.
Education and Experience
Associate’s degree and three (3) years of applicable experience, or an equivalent combination of education and experience
Financial or Auto experience preferred
Skills and Abilities
Knowledge of sales training, automotive or other.
Automotive operational knowledge in F&I and the back office.
Computer literacy, including knowledge of MS Word, Excel, and PowerPoint, to produce the necessary reports and sales presentations required to support sales efforts.
Outgoing personality with the ability to make cold calls and also glean important information from regular calls.
Team player working with departments and dealers to reach sales goals.
Demonstrated success in business development and customer retention.
Unique Job Characteristics and Requirements
Travel less than 50%
Driver's license required
Reliable transportation preferred
Works out of the office setting majority of the time. May be required to work nights and weekends as needed
Tasks Performed
65% Develop new dealership relationships and maximize business from existing dealer relationships through effective on-site dealer contacts and management of the dealer account relationship for all dealer finance issues. Exhibit consultative selling behaviors.
15% Develop detailed annual business development plans and update monthly for review during the monthly dealer meeting. Prepare dealer contact reports for each dealer contact within five business days of the contact.
10% Train dealership F&I and back office personnel to assure quality applications and loan documentation are received.
5% Discuss specific dealer issues with internal contacts as needed.
5% Other duties as assigned by management. Provide backup underwriting support as needed.
Physical Requirements
Communicate effectively with internal and/or external customers
Stationary 75% of time or greater
Move objects up to 10 lbs
Why Work at NBT At NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community – because your success drives our success.
Wellbeing At NBT, we value and support your wellbeing by offering generous time-off policies, wellness initiatives and flexible work arrangements, so you can thrive both personally and professionally.
Community Involvement NBT believes community involvement fosters our success and the success of those around us. Through volunteer service and charitable partnerships, we empower our employees to make a positive impact beyond the workplace.
Culture NBT believes in creating a workplace where every voice matters and every team member feels empowered to contribute. With supportive leadership, we foster an environment where employees are connected, inspired, and valued.
Career Development Whether you’re just starting your career or serve in a senior leadership role, your growth and development are our priority. NBT provides a wide variety of development programs and tools for you to reach your full potential.
Total Rewards NBT recognizes and rewards your contributions with competitive compensation, comprehensive benefits and performance-based incentives – ensuring you feel valued every step of the way.
Business Stability NBT has built a reputation as a stable financial institution by growing our people and our business, evolving our processes and managing risk. We’ve weathered the market's ups and downs for over 165 years, all while charting a well-defined growth plan.
Benefits Benefits for Full-Time Employees:
Generous Paid Time Off: At least 22 days annually, prorated in the year of hire.
Parental Leave: Six weeks of paid leave at 100% of your salary.
Comprehensive Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Flexible Spending Accounts: For healthcare and dependent care expenses.
Employer-Paid Disability Coverage: Both short-term and long-term, with an option to purchase additional long-term coverage.
Life Insurance: Employer-paid basic life insurance, with an option to purchase supplemental coverage.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Retirement Plans: 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan.
Adoption Assistance: Supporting your growing family.
Tuition Reimbursement: Invest in your education and career growth.
Employee Assistance Program (EAP): Access to support and resources.
Pet Insurance: For all your furry friends.
Financial and Banking Services: Various banking services benefits and financial planning assistance.
Benefits for Part-Time Employees Working 20+ Hours/Week:
Medical Coverage: Includes employer contributions to HSA for High Deductible Health Plan participants.
Dental and Vision Coverage: Ensuring your overall health and well-being.
Voluntary Benefits: Including hospital, accident, and critical illness coverage.
Generous Parental Leave: Six weeks of paid leave at 100% of your salary.
Benefits for All Part-Time Employees:
Retirement Plans: 401(k) plan with employer matching, an optional Roth 401(k), and a pension plan for employees who work at least 1,000 hours in a calendar year.
Paid Sick and Safe Leave: For your health and safety.
Employee Assistance Program (EAP): Access to support and resources.
Financial and Banking Services: Various banking services benefits and financial planning assistance.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or assume sponsorship of an employment Visa at this time.
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