Marketing Special Events and Promotions Representative - Part Time - Maryland
Live! Casino & Hotel Maryland, Hanover, MD, United States
Our special event reps are responsible for attending events, campaigns, and conferences on behalf of Maryland Live! As part of the marketing team, they share knowledge with clients about the range of products and services we offer.
Compensation: USD $17.00/hr
Overview In this entry‑level marketing and event planning position, excellent communication, interpersonal and customer service skills are essential. The event representative should have a pleasant and outgoing personality, professional demeanor and flexibility regarding time and schedule. Candidates must be available to work one day during the week Monday through Thursday as well as over the weekend.
Responsibilities
Complete training on all promotional systems as directed by supervisor
Oversee setup and breakdown for events and promotions
Engage with guests in a friendly and professional manner
Answer all customer inquiries
Responsible for promotional inventory day of execution
Record customer information within the program database
Ensure that all items given to guests have been properly redeemed and accounted for on their player accounts using the gaming system
Assist and troubleshoot any issues guests may have at promotional kiosks during a promotion
Provide detailed report to supervisor on strengths and opportunities that took place during the event/promotion
Ensure all marketing programs are successful from beginning to end
Offer support and solutions to guests in accordance with the company's customer service policies
Skills to Help You Succeed
Excellent customer service
Strong interpersonal communication
Flexible schedule
Event planning
VIP services
Strong organizational skills
Qualifications
High School Diploma or five years equivalent in professional experience required
Bachelor's Degree in Marketing and/or Entertainment‑based field preferred
Upbeat & positive attitude
Must be proficient in the full suite of Microsoft Office products
Physical Requirements
Lifting, pushing and carrying up to 20lbs.
Infrequent bending & kneeling
Frequent walking, standing and sitting
Climbing steps
Travel required occasionally
Benefits
Comprehensive group health benefits for full‑time and part‑time team members and their eligible dependents, including free basic life insurance, free short term & long term disability, generous retirement savings options, paid time off and tuition reimbursement
On‑site wellness center for team members and eligible dependents (Maryland property only)
Training and pathways for career growth
Robust rewards & recognition programs
Annual merit based pay increases
Discretionary performance bonuses
Discretionary service bonuses
Free parking
Free food and discounted meals
Live! Hotel, Food & Beverage and Entertainment discounts
Company Culture
The casino operates 24‑hour / 7 days per week with a culture of fairness, teamwork and fun
The environment is large and fast‑paced, requiring energy and a sense of urgency
Smoking is allowed in designated areas
Exposure to alcohol, cigarette, cigar smoke, bright lights and loud noises
We value diversity, celebrate differences and work as a strong team
We provide tools, resources and opportunities to grow in your career
We encourage hard work and fun
#J-18808-Ljbffr
Compensation: USD $17.00/hr
Overview In this entry‑level marketing and event planning position, excellent communication, interpersonal and customer service skills are essential. The event representative should have a pleasant and outgoing personality, professional demeanor and flexibility regarding time and schedule. Candidates must be available to work one day during the week Monday through Thursday as well as over the weekend.
Responsibilities
Complete training on all promotional systems as directed by supervisor
Oversee setup and breakdown for events and promotions
Engage with guests in a friendly and professional manner
Answer all customer inquiries
Responsible for promotional inventory day of execution
Record customer information within the program database
Ensure that all items given to guests have been properly redeemed and accounted for on their player accounts using the gaming system
Assist and troubleshoot any issues guests may have at promotional kiosks during a promotion
Provide detailed report to supervisor on strengths and opportunities that took place during the event/promotion
Ensure all marketing programs are successful from beginning to end
Offer support and solutions to guests in accordance with the company's customer service policies
Skills to Help You Succeed
Excellent customer service
Strong interpersonal communication
Flexible schedule
Event planning
VIP services
Strong organizational skills
Qualifications
High School Diploma or five years equivalent in professional experience required
Bachelor's Degree in Marketing and/or Entertainment‑based field preferred
Upbeat & positive attitude
Must be proficient in the full suite of Microsoft Office products
Physical Requirements
Lifting, pushing and carrying up to 20lbs.
Infrequent bending & kneeling
Frequent walking, standing and sitting
Climbing steps
Travel required occasionally
Benefits
Comprehensive group health benefits for full‑time and part‑time team members and their eligible dependents, including free basic life insurance, free short term & long term disability, generous retirement savings options, paid time off and tuition reimbursement
On‑site wellness center for team members and eligible dependents (Maryland property only)
Training and pathways for career growth
Robust rewards & recognition programs
Annual merit based pay increases
Discretionary performance bonuses
Discretionary service bonuses
Free parking
Free food and discounted meals
Live! Hotel, Food & Beverage and Entertainment discounts
Company Culture
The casino operates 24‑hour / 7 days per week with a culture of fairness, teamwork and fun
The environment is large and fast‑paced, requiring energy and a sense of urgency
Smoking is allowed in designated areas
Exposure to alcohol, cigarette, cigar smoke, bright lights and loud noises
We value diversity, celebrate differences and work as a strong team
We provide tools, resources and opportunities to grow in your career
We encourage hard work and fun
#J-18808-Ljbffr