
Senior Associate, Graphic Designer, Corporate Communications
Capital One, Richmond, VA, United States
Global Enterprise Affairs works with many external and internal stakeholders to envision and create a world of greater socioeconomic opportunity through advocating for an inclusive society, building thriving communities, and creating financial tools that enrich lives. Our teams include Communications, Community Impact and Investment, Community Finance, CRA Strategy and Program Management, the Government and Political Affairs Group, Regulatory Relations, and Strategy and Engagement. Our teams give unparalleled access to a diverse group of motivated changemakers focused on the ingredients for a more perfect future.
The full‑spectrum Capital One Global Enterprise Communications team is responsible for all aspects of the company’s communications strategy and execution in order to promote business imperatives while protecting the reputation of Capital One. Our purview includes corporate media relations, issues and reputation management, financial communications, associate communications, and a full‑service creative storytelling team. We are strategists, writers, creative directors, and multimedia experts, all storytellers. As a central team within Global Enterprise Affairs, we are strategic counselors to partners across the enterprise, sitting at the intersection of value creation and risk mitigation. We help drive business initiatives forward while enhancing Capital One’s reputation.
About the Role As a Senior Associate on the Global Enterprise Communications team, you will execute strategic communications programs that support Capital One’s business and brand objectives. Working across teams, you’ll help deliver impactful campaigns and foster strong relationships with key stakeholders. On the multimedia and storytelling team, you’ll collaborate with partners in Community Impact, Corporate Reputation, and our Community Benefits Plan.
We seek a graphic designer/art director to bring fresh eye to visual storytelling, branding, and design efforts. This role is responsible for executing conceptually strong corporate communications campaigns, visual identities, static and motion design assets, multimedia content and web experiences across internal and external channels. The Sr. Associate will apply innovative thinking and technical expertise to support business priorities, provide creative counsel, and assist in maintaining Capital One's digital asset and self‑service libraries.
What you’ll do
Develop and execute high‑quality creative assets and campaigns, including web page layout, document layout, logos/identities, spot illustration, infographics, photo editing, and presentation design, for internal and external channels.
Apply strategic rationale to design aesthetic, contributing to the development of new creative strategies and asset production pipelines.
Ensure all materials meet brand guidelines, quality standards, and maintain Capital One’s brand voice.
Own project workflow, manage timelines and produce error‑free visual communications under deadlines, incorporating client and legal feedback and adhering to established project filing and issues management protocols.
Collaborate with designers and project stakeholders, attend project briefings, pitch, and reviews. Maintain a general understanding of communication strategies.
Who you are
Curious. You ask why, explore, and challenge the status quo, understanding the intent behind everything you create.
Passionate. You care about growing others and working together to build new possibilities.
Communicator. You can convey complex ideas clearly to both technical and non‑technical audiences.
Solution builder. You have a bias toward action, trying things, and taking a strategic approach to creative problem‑solving.
Fearless. Big, undefined problems don't frighten you.
Improver. You take pride in your work, iteratively refine it, and hold a high bar.
Fun. You want to work in and help create a fun, supportive environment that promotes collaboration and creativity.
Portfolio Requirements Candidates must provide a portfolio of their creative work for consideration.
Experience designing in a variety of mediums, including print and digital.
Strong skills in user experience, branding, infographic creation, page layout, iconography, and color usage.
Basic Qualifications
3+ years professional design experience.
Bachelor’s degree or equivalent military experience.
Preferred Qualifications
Public relations or communications experience in financial services, technology, or consumer brands.
Corporate design, agency, or graphic design firm experience.
2 years photo editing experience.
Some illustration/drawing and digital photography experience.
Comfortable working in a corporate environment and able to work quickly under tight deadlines.
Proficiency in all industry standard software programs: Adobe Creative Suite (InDesign, Photoshop, Illustrator, Adobe Acrobat), Figma, Mac systems; experience with LumApps CMS, Adobe After Effects/Animate, CSS, HTML, JavaScript, LucidChart, Jira desired.
Proficient in Google Suite, specifically laying out Themebuilder and content slides using Google Slides and understanding Google Drive sharing.
Salary and Benefits The minimum and maximum full‑time annual salaries for this role vary by location:
McLean, VA: $88,800 - $101,300
Plano, TX: $80,800 - $92,200
Richmond, VA: $80,800 - $92,200
This role is eligible for performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well‑being. Eligibility varies based on status, level, and location.
Equal Opportunity Employer Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable laws.
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The full‑spectrum Capital One Global Enterprise Communications team is responsible for all aspects of the company’s communications strategy and execution in order to promote business imperatives while protecting the reputation of Capital One. Our purview includes corporate media relations, issues and reputation management, financial communications, associate communications, and a full‑service creative storytelling team. We are strategists, writers, creative directors, and multimedia experts, all storytellers. As a central team within Global Enterprise Affairs, we are strategic counselors to partners across the enterprise, sitting at the intersection of value creation and risk mitigation. We help drive business initiatives forward while enhancing Capital One’s reputation.
About the Role As a Senior Associate on the Global Enterprise Communications team, you will execute strategic communications programs that support Capital One’s business and brand objectives. Working across teams, you’ll help deliver impactful campaigns and foster strong relationships with key stakeholders. On the multimedia and storytelling team, you’ll collaborate with partners in Community Impact, Corporate Reputation, and our Community Benefits Plan.
We seek a graphic designer/art director to bring fresh eye to visual storytelling, branding, and design efforts. This role is responsible for executing conceptually strong corporate communications campaigns, visual identities, static and motion design assets, multimedia content and web experiences across internal and external channels. The Sr. Associate will apply innovative thinking and technical expertise to support business priorities, provide creative counsel, and assist in maintaining Capital One's digital asset and self‑service libraries.
What you’ll do
Develop and execute high‑quality creative assets and campaigns, including web page layout, document layout, logos/identities, spot illustration, infographics, photo editing, and presentation design, for internal and external channels.
Apply strategic rationale to design aesthetic, contributing to the development of new creative strategies and asset production pipelines.
Ensure all materials meet brand guidelines, quality standards, and maintain Capital One’s brand voice.
Own project workflow, manage timelines and produce error‑free visual communications under deadlines, incorporating client and legal feedback and adhering to established project filing and issues management protocols.
Collaborate with designers and project stakeholders, attend project briefings, pitch, and reviews. Maintain a general understanding of communication strategies.
Who you are
Curious. You ask why, explore, and challenge the status quo, understanding the intent behind everything you create.
Passionate. You care about growing others and working together to build new possibilities.
Communicator. You can convey complex ideas clearly to both technical and non‑technical audiences.
Solution builder. You have a bias toward action, trying things, and taking a strategic approach to creative problem‑solving.
Fearless. Big, undefined problems don't frighten you.
Improver. You take pride in your work, iteratively refine it, and hold a high bar.
Fun. You want to work in and help create a fun, supportive environment that promotes collaboration and creativity.
Portfolio Requirements Candidates must provide a portfolio of their creative work for consideration.
Experience designing in a variety of mediums, including print and digital.
Strong skills in user experience, branding, infographic creation, page layout, iconography, and color usage.
Basic Qualifications
3+ years professional design experience.
Bachelor’s degree or equivalent military experience.
Preferred Qualifications
Public relations or communications experience in financial services, technology, or consumer brands.
Corporate design, agency, or graphic design firm experience.
2 years photo editing experience.
Some illustration/drawing and digital photography experience.
Comfortable working in a corporate environment and able to work quickly under tight deadlines.
Proficiency in all industry standard software programs: Adobe Creative Suite (InDesign, Photoshop, Illustrator, Adobe Acrobat), Figma, Mac systems; experience with LumApps CMS, Adobe After Effects/Animate, CSS, HTML, JavaScript, LucidChart, Jira desired.
Proficient in Google Suite, specifically laying out Themebuilder and content slides using Google Slides and understanding Google Drive sharing.
Salary and Benefits The minimum and maximum full‑time annual salaries for this role vary by location:
McLean, VA: $88,800 - $101,300
Plano, TX: $80,800 - $92,200
Richmond, VA: $80,800 - $92,200
This role is eligible for performance‑based incentive compensation, which may include cash bonus(es) and/or long‑term incentives (LTI). Capital One offers a comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well‑being. Eligibility varies based on status, level, and location.
Equal Opportunity Employer Capital One is an equal‑opportunity employer (EOE, including disability/vet) committed to non‑discrimination in compliance with applicable laws.
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